Pennington Biomedical Research Center,a world-renowned academic research institute of Louisiana State University,is seeking a Medical Assistant in the Diabetes and Metabolism Care Clinic.
As the first point of contact for patients, the Medical Assistant will play a vital role in creating a welcoming and efficient experience for patients. This position will ensure that patient check-in processes run smoothly, insurance is verified, and patient records are up-to-date, while maintaining high standards of professionalism and confidentiality.
Major Responsibilities
Patient Check-In: Welcome patients upon arrival, confirm appointments, and guide them through the check-in process.
Insurance Verification: Verify insurance details, ensure eligibility, and explain any pertinent payment policies to patients.
Demographic Updates: Confirm and update patient contact information, emergency contacts, and other essential details.
Communication Management: Answer and triage incoming phone calls, addressing patient inquiries, directing calls to appropriate personnel, and ensuring efficient communication.
Apply Here: https://lsu.wd1.myworkdayjobs.com/en-US/LSU/job/Medical-Assistant---Diabetes-Clinic--2-positions-_R00100819
MINIMUM QUALIFICATIONS:
Two years of clerical experience in a patient care setting such as a medical clinic, hospital, mental health facility, facility for the developmentally disabled, or other type of healthcare facility.
SUBSTITUTIONS:
Experience as a nursing assistant will substitute for the required experience on the basis of two years of nursing assistant experience for one year of the required experience.
A certificate of completion from a medical assistant training program earned at a college or technical institute accredited by the Commission on Accreditation of Allied Health Education Programs or the Accrediting Bureau of Health Education Schools will substitute for one year of the required experience.
An associate degree from a medical assistant training program earned at a college or technical institute accredited by the Commission on Accreditation of Allied Health Education Programs or the Accrediting Bureau of Health Education Schools will substitute for the two years of required experience.
College training with nine semester hours in education, psychology, counseling, social work, sociology, child guidance, or nursing will substitute for the required experience on the basis of thirty semester hours for one year of the required experience.
NOTE:
Any college hours or degree must be from an accredited college or university.
Function of Work:
To perform sub-professional clinical/training and administrative support functions in a health care delivery setting.
Level of Work:
Experienced.
Supervision Received:
General from a Physician, Registered Nurse, Practical Nurse--Licensed, or administrative personnel.
Supervision Exercised:
May exercise functional supervision over lower level personnel.
Location of Work:
Health-care facilities, statewide.
Job Distinctions:
Differs from Nursing Assistant 1 and 2 by the presence of responsibility for clerical duties in addition to sub-professional nursing duties.
Differs from Medical Specialist by the presence of responsibility for clerical duties and the absence of responsibility for performance of specialized procedures in the care of orthopedic, urology, ophthalmology, and/or speech pathology/audiology patients.Answers the telephone, greets patients, updates and files patient medical records, fills out insurance forms, handles correspondence, schedules appointments, arranges for hospital admission and laboratory services, and handles billing and bookkeeping.
Abstracts, reviews, and enters patient registration data into patient database.
Verifies patients third party coverage; may speak with third party.
May compile employee time records; reviews time sheets for completeness.
Prepares patients for routine examinations, which includes obtaining, assessing, and recording vital signs. May take medical histories.
Assists practitioners to deliver health care services, treatments, examinations, and procedures for patients.
Performs EKGs, collects samples of blood and urine, and performs vision and audio testing.
Ensures health care delivery areas are fully stocked, organized, clean, and disinfected. Orders supplies, as needed.
Assist with cleaning and sterilization of equipment.
Assists in management of patient behavior utilizing therapeutic intervention techniques; restrains hostile and physically violent patients when necessary.
Provides constant visual monitoring and intensive care for extremely suicidal, combative, or disturbed patients to assure safety and well-being of the patients; documents appropriately.
May involve shift work.
Instructs employees (regular or medical related personnel), in general and/or specialized training courses in resuscitation and life support techniques and procedures, i.e., Cardiopulmonary Resuscitation (CPR), Basic and Advanced Cardiac Life Support (BCLS and ACLS).
May administer and grade tests.
Maintain records of employees' participation on training program. Issues appropriate certifications.
Maintains equipment (interactive computer systems, monitors, manikins, etc.) through minor repairs and proper sanitation procedures.
Orders materials and supplies.
Attends continuing education programs and re-certifies credentials as required.
May monitor telemetry monitors and notify nurse for designated arrhymias. May place telemetry leads.
May maintain patient records as per policy.
May collect and deposit funds into appropriate accounts. May maintain records of funds received.
May compile complex monthly reports.
