About UCVH:
Upper Connecticut Valley Hospital (UCVH), an affiliate of North Country Healthcare, is a 16-bed critical access hospital serving 20 communities and 8,500 people in its service area which includes communities in New Hampshire, Vermont and Maine. UCVH provides over 4,000 emergency department visits, 325 outpatient surgeries, 300 inpatient admissions, 7,000 imaging studies and 140,000 laboratory tests annually. UCVH offers a broad array of services including a 24/7 fully staffed emergency department, outpatient surgical care, cardiac rehabilitation, inpatient care, ambulatory care, x-ray, MRI, CT scans, mammography, outpatient rehabilitation, laboratory services and more.
About North Country Healthcare (NHC):
North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.
North Country Healthcare is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources department at the affiliate to which you are applying.
About North Country Healthcare (NCH):
North Country
Healthcare is a non-profit affiliation of four medical facilities, Androscoggin
Valley Hospital, North Country Home Health & Hospice Agency, Upper
Connecticut Valley Hospital, and Weeks Medical Center, located in the White
Mountains Region of New Hampshire. NCH includes numerous physicians and medical
providers at multiple locations. This leading comprehensive healthcare network
which employs hundreds of highly-trained individuals delivers integrated
patient care through three community hospitals, specialty clinics, and home
health and hospice services. NCH remains committed to the health and well-being
of the communities we serve.
POSITION SUMMARY:
The Emergency Department (ED) Manager is
responsible for overseeing the daily operations and administration of the
hospital's emergency department. This role involves managing clinical and
support staff to ensure the delivery of high-quality, efficient, and
patient-centered emergency care. The Manager is tasked with implementing
policies and procedures, optimizing resource allocation, and maintaining
compliance with organizational standards and regulatory requirements. They will
foster a collaborative and dynamic work environment, utilizing exceptional
leadership skills to guide their team in delivering superior patient outcomes.
The role also requires a focus on integrating evidence-based practices,
assessing performance improvement opportunities, and leading initiatives for
department advancement.
Through strategic planning and innovative
problem-solving, the Emergency Department Manager plays a pivotal role in the
continuous improvement and success of emergency services, while upholding the
organization's vision, mission, and values. The Emergency Department Manager would be multifaced as a working nurse and manager with a
schedule outlined in the capacity of three 8-hour office/administrative
shifts and one 12-hour nursing shifts on the floor with patients and staff.
ESSENTIAL QUALIFICATIONS
Education:
- Bachelor’s degree in Nursing is required.
- Master’s degree in Nursing, Healthcare Administration,
or related field is preferred.
- Current Registered Nurse (RN) licensure in the
state of practice is required.
- Association* accredited course in Basic Life
Support (BLS) (for clinical staff), or Heartsaver CPR AED (for nonclinical
staff), and renewal on a regular basis, with up to a three-month grace period
after the expiration date.
Skills:
- Strong leadership and managerial skills.
- Proficient in communication, consultation,
negotiation, and collaboration.
- Competence in evidence-based practice
integration and quality improvement.
- Analytical skills for data collection and
performance evaluation.
- Effective conflict resolution techniques .
- Minimum of five years of experience in medical
surgical nursing with progressive leadership roles.
ESSENTIAL FUNCTIONS:
1. Promote the vision, mission, and values of the
organization within the ED department.
2. Manage the ED unit operationally and fiscally,
ensuring efficient resource allocation.
3.
Schedule requirements of working manager to be
outlined in the capacity of three 8-hour office/administrative shifts and one
12-hour shifts on the floor with patients and staff.
4. Ensure that nursing personnel provide safe,
effective, patient-centered care.
5. Incorporate evidence-based knowledge in
decision-making processes to enhance patient care.
6. Assist nursing staff with integrating evidence-based
practices into their daily routines.
7. Evaluate nursing practices and develop
strategies for continuous improvement.
8.
Plan and deliver educational programs for
nursing personnel to attend based on education department.
9. Act as a clinical resource, supporting the
development of clinical competencies.
10. Facilitate and monitor compliance with
organizational policies, procedures, and regulatory standards.
11. Mentor team members, offering guidance,
support, and constructive feedback as needed.
12. Coordinate and manage the implementation of
change within the unit and the organization.
13. Conduct interviews and participate in the
selection process for nursing personnel.
14. Collect and analyze data related to quality
improvement and performance evaluation projects.
15. Promote workplace safety and ensure adherence
to privacy and confidentiality standards.
