GENESIS HEALTHCARE SYSTEM
In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always.
Position Details:
Work Shift:
Scheduled Weekly Hours:
40
Department:
Population Health
Overview of Position:
The LPN functions under the supervision and guidance of the RN Care Manager and RN Manager of Inpatient Care Management. The LPN will participate in the multi-disciplinary process of providing care and treatment to patients. They provide clinical support and technical assistance for Care Management and our patients. The LPN is responsible for functioning within the scope of practice dictated by the authority of the Ohio Board of Nursing for the Licensed Practical Nurse. The individual must be able to manage a demanding workload with accuracy. The position requires excellent customer service skills, phone skills, clinical knowledge along with communication skills.
ESSENTIAL DUTIES
1. Post-Acute Service Knowledge: Establish and maintains a knowledge base of skilled nursing services, home health care, DME providers, hospice and palliative care services along with other post-acute care services.
2. Post-Acute Care Quality Data monitoring: Participates in data collection, and maintenance of scorecard. Assures documentation is complete and accurate in the EPIC system.
3. Post discharge follow-up process: Ensures that transitions of care are completed for his/her assigned patients, and that patient has the appropriate resources to improve care outcomes and prevent readmissions. Explains system wide care management to their patients and ensures that they know how to reach them when they have questions or concerns. Considers the patient’s goals and preferences when developing the patient’s system wide care plan.
4. Communicates effectively (verbal, written and telephonic) with patients, families, and other care givers, with tact, diplomacy, sensitivity and professionalism.
5. Safety: Contributes to modifications in care management protocols to continuously improve quality of care, patient satisfaction, patient safety and appropriate use of resources.
6. Facilitate BPCI initiatives throughout the continuum of care. Facilitate tracking of BPCI goals that consist of the following: Next site of care / Optimizing Utilization; SNF selection / Utilize Performing Providers; SNF length of stay (LOS)/ shortening LOS when clinically appropriate; and Readmissions – Avoid Preventable Readmissions.
7. Patient Education: Provides patient education related to preventive health topics such as tobacco cessation, nutrition, physical activity, immunizations, health screenings, diabetic education etc. Provides education related to medication adherence, appointment compliance and general health.
8. Readmission Prevention strategies with Post-Acute Care Agencies: Assist with readmission root cause analysis and action plan development. Some examples include ensuring that appointments are set up, patient has transportation, medication authorizations are completed, and referrals are scheduled when appropriate.
QUALIFICATIONS
1. LPN licensure required in the state of Ohio.
2. 3 years of nursing experience in a hospital, primary care office, nursing home or home health setting is required.
3. Current CPR certification or ability to obtain within 30 days of employment.
4. Ability to perform data analysis and to utilize computer systems to record and communicate information to other services.
5. Excellent communication, verbal and organizational skills to order to facilitate the post-acute care management process.
PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1. Living the Genesis Mission, Vision and Values
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
2. Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers)
• Introduces self and role…connects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3. Promotes Patient and Employee Safety
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.)
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Must have excellent written and verbal communication skills as well as the ability to observe, access, guide and evaluate others.
2. Must be able to hear, speak, see and to coordinate motor skills.
3. Must be able to climb, lift25 pounds, stoop and bend.
4. Ability to collect data, interpret findings, set priorities and carry out established plan.
5. Ability to read, write and utilize manual and computerized systems of documentation.
6. Must read a significant amount of information in a relatively short period of time.
Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.
