Medical Assistant

Concentra • Full-time • Ephrata, PA, US • 24m ago

Overview

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.

Responsibilities

Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
Assist providers during examination and treatment
Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
Prepare and assist clinician with procedure set up and injury care
Apply bandages, dressings and splints as ordered by the treating clinician
Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
Maintain supplies, clean rooms and equipment, and stock exam rooms
Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
In partnership with center leadership, assist with patient flow and volume
Keep patients informed of expected wait times during all aspects of the center visit
Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
Ensure accuracy in documentation
Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
Follow HIPAA guidelines and safety rules
Attend center staff meetings or huddles as required
Assist in maintaining a neat, clean, and orderly appearance throughout the facility
Complete any applicable training including but not limited to clinical competency training that occurs monthly

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education Level: Vocational/Technical/Business School

Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations)

Job-Related Experience

Customarily has at least six months or more of medical assistant experience
Knowledge of medical procedures and medical terminology
Working knowledge of occupational medicine requirements (state specific) preferred

Job-Related Skills/Competencies

Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Able to communicate both verbally and in writing in a clear, and professional manner
Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues
Must participate in initial and ongoing training as required
Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

Additional Data

401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an Equal Opportunity Employer, including disability/veterans

Related Jobs

Certified Medical Assistant - Internal Medicine Wyomissing Residency

Tower Health • Full-time • Wyomissing, Pennsylvania, United States • 2w ago

CMA New Grad

Job Summary Medical assistant (MA) is positioned within the workforce to gather, screen, communicate and act based on delegation from a provider, registered nurse or Licensed Practical nurse as per scope of practice. The...

2w ago

VIEW JOB

Care Concierge - Medical Assistant

Curana Health • Full-time • New Holland, PA, US • 1w ago

CMA

Job Details Job Location : New Holland, PA - New Holland, PA Position Type : Full Time Salary Range : Undisclosed Description Curana Health is a provider of value-based primary care services for the senior livin...

1w ago

VIEW JOB

Certified Medical Assistant MA - Family Medicine Sinking Spring

Tower Health • Full-time • Sinking Spring, Pennsylvania, United States • 3w ago

CMA Outpatient

3w ago

VIEW JOB

Certified Medical Assistant MA - Family Medicine Kenhorst

Tower Health • Full-time • Kenhorst, Pennsylvania, United States • 1m ago

CMA Outpatient

1m ago

VIEW JOB

Nurse Midwife - OB/GYN

Penn State Health • Full-time • Lancaster, PA, US • 3w ago

CNM OB/GYN

Penn State Health - Medical Group Location: US:PA: Lancaster Work Type: Full Time FTE: 1.0 Shift: Varied Hours: Varied Recruiter Contact: Please contact Jill R. Brubaker at jbrubaker@pennstatehealth.psu.edu for additiona...

3w ago

VIEW JOB

In Home Caregiver

LHC Group Inc. • Part-time • Richland, PA, United States • 2w ago

Caregiver Home Health

Summary We are hiring Caregivers to work 1:1 patient care in client homes in the Richland, PA area for night shift. We offer benefits, training, and weekly pay with flexible schedules! At Omni Personal Care, a part of...

2w ago

VIEW JOB

Med Technician (Weekends)

Legend Senior Living • Full-time • Lititz, PA, United States • 1w ago

CMT

Legend Senior Living is proud to be recognized as a Certified Great Places to Work 6 years in a row ! Legend of Lititz is proud to be part of the Legend Senior Living family and we are Hiring! A career with us means qual...

1w ago

VIEW JOB

On call Hospice Nurse (RN)

Serenity Hospice Care Pennsylvania • Full-time • Lancaster, PA, US • 2w ago

RN Hospice

Hospice On-Call RN (7 Days On / 7 Days Off) Central PA Region – Lancaster, York, and Dauphin Counties Join a Supportive Team | Competitive Salary + Full Benefits Serenity Hospice is seeking a compassionate and skilled Re...

Easily Apply

2w ago

VIEW JOB

Licensed Practical Nurse Homecare

Maxim Healthcare Services • Full-time • Lancaster, PA, US • $30 - $36 / hour • 1w ago

LPN Home Health

Salary: $30 - $36 / per hour Maxim Healthcare in Harrisburg is hiring for a Licensed Practical Nurse (LPN) to work with Pediatric and/or Adult patients in their own homes. We are looking for nurses to work day shift hour...

1w ago

VIEW JOB

School Nurse - 25/26 school year near Stevens, PA

Soliant Health • Contract • Stevens, PA, USA • 1w ago

RN School

Onsite School Nurse (RN/LPN) – Health Room Location: Near Stevens, PA Schedule: Part-Time | 4 Days/Week | 28 Hours/Week Contract: 2025-2026 School Year Soliant Education is seeking a reliable and compassionate School Nur...

1w ago

VIEW JOB