Overview
About us:
Fallon Health Weinberg is a partnership between Fallon Health of Massachusetts and Weinberg Campus of Erie County, New York. Fallon Health Weinberg offers a Program of All Inclusive Care for the Elderly (PACE) to serve the health needs of dual-eligible residents of the Western New York counties of Erie and Niagara.
Fallon Health is a company that cares. We prioritize our members--always-making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, we deliver equitable, high-quality coordinated care and are continually rated among the nation’s top health plans for member experience, service, and clinical quality. Weinberg Campus has been providing needed services to the elderly for more than 100 years, through both community-based programs and nursing facility care. It is a renowned geriatric education and training institution offering the widest range of housing and care options available on one campus.
At Fallon Health Weinberg, we believe our individual differences, life experiences, knowledge, self-expression and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status and other characteristics that make people unique.
Brief Summary of purpose:
The Clinical Supervisor is responsible for oversight of daily operations related to the medical clinic. Oversees implementation of discipline specific policies and procedures. Supervises and directs Medical Assistants and Health Aides and Clinic Coordinators as related to Clinic operations.
Possesses nursing assessment skills, ability to work within an interdisciplinary team model and knowledge of the nursing care planning process. Excellent interpersonal communication and problem-solving skills. IV skills recommended but not essential. Functions independently in the day-to-day management of the clinical needs of participants and the operations of the PACE center clinic utilizing Fallon Health and Fallon Health Weinberg (FHW) policies and procedures, leadership guidance and program goals in the decision-making process.
Independent action: Functions independently in the day-to-day management of the clinical needs of participants and the operations of the PACE center clinic utilizing Fallon Health and FHW policies and procedures, leadership guidance and program goals in the decision-making process.
Responsibilities
Primary Job Responsibilities
• Responsible for recruitment and training of staff within the discipline including Medical Assistants.• Responsible for recruitment and training of Clinic Coordinators and Health Aide with respect to Clinic operational functions..• Participates in the oversight of related contracted vendors. • Represents the program and related discipline at assigned community and external events upon request.• Evaluates staff on achievement of goals and deliverables and assessment of competencies. Manages the resolution of performance issues in consultation with the Clinical Manager and Human Resources as appropriate.• Provides ongoing constructive feedback and guidance to staff.• Conducts new staff orientation and performance evaluations for staff in a timely manner.• Coordinates the provision of patient care and scheduling within the medical clinic setting including PACE providers and ancillary providers (dentistry, podiatry, optometry, audiology).• Collaborates with participants, caregivers, physicians, nurse practitioners and other staff to meet participants’ needs.• Oversee scheduling of INR’s and community blood draws for Medical Assistants• Participates in all types of Interdisciplinary Team meetings.• Participates in management and quality meetings as required.• Coordinates/supervises the purchase of medical/surgical/pharmaceutical/food service supplies.• Assures that clinical equipment is in good working condition in collaboration with the Quality and Risk Manager.• Assumes responsibility for inservice education for medical assistants and health aides and Coordinators. • Interviews potential candidates and makes recommendations for hiring to Clinical Manager. Provides for cultural and diverse needs of participants when providing care.• Monitors and evaluates therapeutic interventions and identifies emergency situations and initiates appropriate nursing orders/interventions.• Participates in the nursing “on-call” rotation as assigned.• Supports RN colleagues, covering and assuming changes in assignment as assigned by Clinical Manger.• Conducts regular staff meetings with direct reports.
• Assists with routine nursing duties as required.• Assures that corrective action plans are completed for incidents related to clinical services.• Assists the Clinical Manager to carry out administrative duties as needed. Represents the Clinical Manager at meetings as assigned. Acts on behalf of the Clinical Manager in his/her absence.• Performs all duties in accordance with FCHP and FHW policies and procedures. Strictly observes HIPAA regulations and confidentiality of participant information.• Oversees and ensures the quality checks by the Medical Assistants and Health Aides are completed as required and in accordance with FHW policies and procedures. • Participates in site specific meetings per the direction of the Clinical Manager or Site Director• Performs nursing assessments as needed at the center or in the community.• Completes level one and level two reports, when necessary.• Performs other responsibilities as assigned by the Clinical Manager/Site Director.• Participates in RN On Call Rotation
Qualifications
Education
Graduate of an accredited school of nursing
License/Certifications
Licensed as an RN in New York SateCertification: CPR or willingness to be certified.Access to reliable transportation to perform work throughout the PACE center’s service area (30-mile radius) when needed. Willingness to occasionally assist other PACE centers either in person or remotely, as appropriate, when there is an opening or a gap in coverage.
Experience
At least two years of supervisory experience working with frail elders in a health care setting. Supervisory experience with medical assistants, clerical staff and health aides is preferred. Ambulatory clinic experience is recommended but not essential
Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
