Overview
$5,000 sign-on bonus and $5,000 relocation (for greater than 100 miles) or $2,500 relocation (for greater than 50 miles) for nurses with 1 or more years experience - External Applicants Only
- The Ambulatory RN Supervisor maintains daily operations of their direct team and assists with management responsibilities and oversight of multiple clinical operations within the Patient Contact Center.
Qualifications
- EDUCATIONAL REQUIREMENTS Bachelor's Degree in Nursing
Certification & Licensure Requirements
Registered Professional Nurse (RN) License Illinois upon hire and Registered Professional Nurse (RN) License Washington, Iowa, Indiana, Ohio within 1 year and National Nursing Certification within 3 years.
Experience Requirements
Minimum three (3) years� experience in a health care or related setting. AndKnowledge and experience with Medication renewals, management, and prior authorization processes a plus AndLeadership Experience preferrederred
Skills And Knowledge
Maintains leadership and team mentality to appropriately direct teams and reports. Strong commitment to organization skills. Demonstrates knowledge of concepts related to project management and maintenance. Capable of working autonomously and within teams both in person and remotely. Ability to promote good interpersonal relationships for all staff in department(s). Ability to motivate, accept, and institute changes. Communicates effectively and professionally with all members of interdisciplinary team and customers, both verbally and written. Capable of applying clinical knowledge to operational goals. Knowledge of PC applications.
Responsibilities
- Manages daily nursing activities of staff members in various Patient Contact Center teams.
- Competent with all essential job functions of direct reports.
- Recommends and initiates various personnel actions including, but not limited to: hiring, performance appraisals, disciplinary actions, and promotions.
- Make work assignments, review and edit work of direct reports.
- Ensure staff member's training is to minimum competency levels to perform all required job tasks.
- Resolves work related issues, or assists employees in solving work related issues. Confers with Human Resources, experts and other leaders to resolve more complex situations.
- Participates in development, planning and monitoring of fiscal budget(s).
- Monitors and completes all edits within time keeping system for direct reports.
- Assists in development and review of department policies, procedures, standing orders, and competencies.
- Collects, reviews, and prepares data for leadership, using various Carle and other software systems.
- Maintains working knowledge for all clinical departments maintained within the division to provide additional resource and support when required.
- Supervision of all direct reports; providing support to all nursing roles under Patient Clinical Services.
- Participation in first level leadership call rotations in accordance with department policies.
- Works closely with key partners in reviewing/updating/developing workflow processes and policies specific to safety in medication management.
- Reviews and ensures that the Medication Renewal Center stays up to date with best practices and guidelines to safely manage medications.
- Maintains working knowledge of prior-authorizations and insurance processes related to medication prior-authorizations.
- Assist with NEO for others within the Patient Contact Center associated with nursing roles and understanding of the core applications used.
- Performs regular quality assurance and coaching of daily work performed by direct reports.
- Develops, leads, and maintains enhancement projects related to individual teams and division.
- Works in coordination with key partners to ensure operational stability and patient safety with the division.
- Provides direct team support as needed.
About Us
Find it here.
Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all here at Carle Health.
Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,500 team members in its eight hospitals, physician groups and a variety of healthcare businesses and is recognized as a Great Place to Work®. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital and Carle Health Pekin Hospital hold Magnet® designations, the nation’s highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Health Alliance™. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
