10422 Home Office WI - Patient Access
Full time
Yes
40
Schedule Details/Additional Information:
5 days per week, 8 hour days with weekend and PM rotations. Weekend rotation is every 4-6 weeks, two worked weekdays. PM shifts are weekly 1-2 times: shift worked 1030 - 7. Holiday rotation is also included, and team member has 2 holiday shifts per year. can discuss a schedule free of PM rotations if offering work each weekend.
Major Responsibilities:
- Collects and records medical, social and reimbursement data pertinent to patient admission to initiate home care, palliative care, hospice, DME/RT and supplies and services.
- Assesses information from families, hospitals, physicians, nursing homes, community agencies and other referral sources pertinent to patient admission services including assessing any restriction of services.
- Responsible for prioritizing referrals, reviewing physician orders for instructions on patient's plan of care and sending patients to the appropriate patient service department.
- Responsible for communicating and documenting any new, changed, updated information, orders or referrals received within intake to the appropriate persons and/or departments as needed to not compromise the quality of care and safety of patient(s).
- Responds to inquiries regarding AatH services and programs. Explains programs and services, in addition to determining if patients meet criteria for Centers for Medicare & Medicaid Services (CMS) certified agency, admission policies and/or referring requests to other community agencies when appropriate.
- Responsible for documenting new admissions, discharged from agency, and not taken under care (NTUCS) in patient records in EPIC as trained by department.
- Mentors new staff to the operations of the department.
Licensure, Registration, and/or Certification Required:
- Registered Nurse license issued by the state in which the team member practices.
Education Required:
- Associate's Degree in Nursing.
Experience Required:
- Typically requires 2 years of experience in clinical nursing.
Knowledge, Skills & Abilities Required:
- Thorough understanding of home care reimbursement including Medicare, Medicaid and private insurance.
- Strong verbal and written communication skills.
- Excellent interpersonal skills necessary to interact with internal and external clients.
- Demonstrated ability to work well with physicians and other professionals.
- Must be detail-oriented and have excellent organizational skills.
Physical Requirements and Working Conditions:
- Generally exposed to a normal office environment.
- Must be able to sit for extended periods and may be required to stand, bend, twist, kneel, squat and reach above the shoulders throughout the workday.
- May be exposed to hazardous chemicals, loud noises or hazardous equipment when patient care is involved.
- Position requires travel. May be exposed to road and weather hazards.
- Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
