North Mississippi Health Services is seeking a Registered Nurse (RN) Assistant Manager for a nursing job in Tupelo, Mississippi.
Job Description & Requirements
- Specialty: Assistant Manager
- Discipline: RN
- Duration: Ongoing
- Employment Type: Staff
The Assistant Nurse Manager at North Mississippi Health Services (NMMC-Tupelo) plays a critical leadership role, overseeing daily clinical operations in the nursing unit. They exhibit effective leadership skills, ensure high-quality patient care, and compliance with regulatory standards. Additionally, the role involves managing staffing levels, supporting staff development, implementing performance improvement projects, and maintaining positive customer relations in a dynamic healthcare environment. As a manager of people, this role is responsible for supervising a team and optimizing operations within a designated department or area, ensuring productivity and effective team management.
Competencies For Supervisors
- Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Customer focus- Building strong customer relationships and delivering customer-centric solutions.
- Communicates effectively- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Optimizes work processes- Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Builds effective teams- Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
- Develops talent - Developing people to meet both their career goals and the organization’s goals.
- Ensures accountability- Holding self and others accountable to meet commitments.
Staff Development And Management
- Coordinate and Oversees the daily clinical operations for a nursing unit. Ensures that staffing levels and coverage are adequate to meet patient care and regulatory requirements.
- Serves as educator, trainer, mentor and lead for nursing staff.
- Responsible for assisting Nurse Manager with performance evaluations and maintains systems to provide regular feedback and evaluation for employees; i.e. 90-day performance evaluations, mid-year coaching sessions/evaluations, and year-end performance evaluations.
- Works closely with nursing leadership and ancillary departments to maintain a positive patient and family-centered care environment within NMHS and its affiliates.
- Works alongside clinical nurse educator to coordinate, schedule, and assist in educational classes and other training needs related to staff development.
- 24-Hour accountability for supervising and evaluating work performance in terms of patient care, unit relations, and efficiency of service; making decisions that require expert clinical judgment.
- Accountable for monitoring clinical practice, expense control, DNV readiness and facilities professional appearance.
- Oversees and approves inventory management, supply orders in accordance with system policy and procedures within limits of authority.
- Coordinates and promotes staff development, quality services and mandatory in-services.
Performance Improvement
- Assist clinical nurse educator in performing chart audits and meet with employees individually to coach for improvement and continuously monitor staff.
- Assist in assessment, planning, implementation, monitoring, evaluation, and reporting of performance improvement projects.
Resource Asset
- Acts as a liaison between staff and other disciplines to assist in problem solving and transferring information to improve patient care. Acts as a clinical resource for staff in assigned areas.
Communication
- Creates and maintains good rapport within Nursing Services, ancillary departments, affiliates and other health services. Maintains communication with multi-disciplinary team members to provide holistic care to patient. Maintains availability to staff even after typical work hours and is available as needed 24 hours/day.
Records
- Maintains and reviews educational records of assigned floor employees; to include orientation competency, initial competencies, annual review, and certifications.
- Maintains updated policies and operating manuals for the unit.
- Compiles data, generates and maintains required records, reports and statistics as directed.
- Performs basic clinical audits and quality reports results to Nurse Manager, Director.
- Ensures timely completion of evaluating patient records for quality control and performance improvement for Nursing Unit.
Customer Relations/Satisfaction
- Supports customer service standards of excellence, resolves customer issues and concerns with support from Nurse Manger, Director.
- Projects a caring, friendly and helpful image to patients and customers. Performs leader rounding to improve on patient satisfaction and follow up with customer concerns.
- Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, families, and caregivers.
Self-Development
- Must be able to perform specific competencies based on the specific patient care needs for designated nursing unit population.
Regulatory Knowledge
- Complies with regulatory and accrediting agency requirements. Promotes constant survey-readiness through interdisciplinary rounding and participation in accreditation surveys.
- Responsible for compliance with DNV standards and all other regulatory agency requirements including OSHA, etc.
Staffing
- Monitors patient volumes and flexes staffing according to the unit’s staffing matrix by maintaining a departmental spreadsheet to ensure appropriate utilization of nursing staff resources.
- Develop and maintain a unit schedule that assures adequate staffing for patient volumes which promotes safe and effective patient care.
- Works in conjunction with nurse manager to ensure appropriate staffing coverage is in place while also following budgetary guidelines to decrease overtime and increase productivity.
Clinical Practice
- Assures that nursing and ancillary staff practice within their individual scopes of practice.
- Assist the nurse manager and clinical nurse educator in implementing and conducting regular meetings with staff to ensure full understanding and compliance for all NMHS policies and procedures.
- Organizes services and systems necessary for the multidisciplinary approach throughout the continuum of care.
- Evaluates the care and treatment(s) provided to the patient; performs timely reassessment and documentation.
North Mississippi Health Services Job ID #2232-000BIT. Posted job title: Nurse Assistant Manager
About North Mississippi Health Services
At North Mississippi Health Services, we believe in connecting you to a career that challenges you, engages your mind and inspires you to be the “you” you always wanted to be. We also believe in celebrating everything that makes you uniquely you – your talents, your perspectives and your passions – and connecting you with others to create a supportive and innovative team that aspires and achieves together. Most of all, we believe in helping you leverage and connect your personal passion with a much greater purpose. We’re committed to helping our team of over 7,000 unique individuals discover what connects you to our mission, vision and ultimate “why” – our patients.
With seven hospitals, more than 60 clinics, four long-term care facilities, state-of-the-art women’s and behavioral health facilities and multiple outpatient care centers, we have a variety of career opportunities waiting for you.
