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RN Patient Navigator - Diagnostic & Procedural Services (Cardiology)

University Hospitals • Full-time • Cleveland, OH, US • 5d ago

Description

What You Will Do

Participate and collaborate within assigned program(s); staff, leadership and committee at hospital entity and with UH system initiatives.
Monitor and guide the patients through the complete experience beginning in the pre-op setting, perform clinical screening of the patient, coordination of evaluation, scheduling of appointments and appropriate testing/imaging, preparation for procedure(s) scheduling, during hospitalization, rehabilitation if applicable and the post-op surgeon/nurse visit and communication.
Facilitate interdisciplinary collaboration in each patient care setting (i.e. hospital, home care, outpatient) to achieve optimal patient outcomes and satisfaction.
Monitor and as needed trouble-shoot the key patient “touch-points” along the continuum.
Document delegated portions of care/interventions in the ambulatory and/or inpatient medical record
Participate and collaborate with Patient Education. Develop and monitor the effectiveness of informational and educational material/opportunities.
Support and serve as a resource to patients/families.
Support Operational Initiatives.

Additional Responsibilities

Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications

Education

(BSN) Bachelor’s Degree in Nursing (Required) or
(ADN) Associate’s Degree in Nursing (Required)

Work Experience

5+ years In clinical medicine (Required) or
3+ years Cardiology experience (Required)
Ambulatory nursing experience (Preferred)

Knowledge, Skills, & Abilities

Current knowledge of cardiovascular disease management, trends, care, etc. across the different practice settings. (Preferred proficiency)
Understanding of hospital discharge process; i.e. DME, home care, skilled nursing, etc (Required proficiency)
Self-directed and motivated (Required proficiency)
Detail oriented (Required proficiency)
Strong communication skills (Required proficiency)
Familiar with Microsoft Office (Required proficiency)

Licenses and Certifications

Registered Nurse (RN), Ohio and/or Multi State Compact License (Required Upon Hire) and
Basic Life Support (BLS) (Required)
Advanced Cardiac Life Support (ACLS) May be required based on clinical area standards.
Pediatric Advanced Life Support (PALS) May be required based on clinical area standards.

Physical Demands

Standing Frequently
Walking Frequently
Sitting Rarely
Lifting Frequently 50 lbs
Carrying Frequently 50 lbs
Pushing Frequently 50 lbs
Pulling Frequently 50 lbs
Climbing Occasionally 50 lbs
Balancing Occasionally
Stooping Frequently
Kneeling Frequently
Crouching Frequently
Crawling Occasionally
Reaching Frequently
Handling Frequently
Grasping Frequently
Feeling Constantly
Talking Constantly
Hearing Constantly
Repetitive Motions Constantly
Eye/Hand/Foot Coordination Constantly

Travel Requirements

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