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'LVN-Practice Supervisor – E365 Family Medicine (RMMC)'

Eisenhower Health • Full-time • Rancho Mirage, CA, US • 5d ago

Job Objective: A brief overview of the position.
- The position is responsible for performing duties consistent with accurate patient care activity within the scope of licensure, maintaining a quality of standard care, anticipating daily workload, prioritizing activities and coordinating the workload of the clinic(s)
Reports to
- Manager / Director / CAO
Supervises
- Clinical Staff
Ages of Patients
- Pediatric
- Adolescent
- Adult
- Geriatric
Blood Borne Pathogens
- High Potential
Qualifications
- Education
  - Required: Graduation from an Accredited LVN program
- Licensure/Certification
  - Required: Current California LVN licensure, American Heart Association BLS
- Experience
  - Required: 1 to 2 years’ experience in the area of specialty or in area of higher acuity
  - Preferred: 1 to 2 years’ leadership experience
Essential Responsibilities
- Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and reports suspected violations.
- Performs clinical care and gives patient care as required for volumes of patients presenting.
- Assists physicians, so that appropriate preparation, examination and diagnostic testing occur without error and without delay.
- Ensures accurate documentation of all patient care activity.
- Provides timely and appropriate discharge instructions to patients.
- Performs patient callbacks with information about test results or for quality customer service.
- Administers medication within the scope of practice.
- Maintains communication and resolves issues regarding clinic activities.
- Supervises all activities related to the daily management of the patient flow for both clinics.
- Ensures the training and assignment of appropriately qualified staff for the patients based on clinic activity and volumes.
- Communicates with medical staff, patients, families, ancillary departments and others.
- Demonstrates prioritization and decision-making skills with regard to daily activities for clinic.
- Demonstrates effective problem solving techniques for daily situations.
- Responds to staff concerns in a timely manner.
- Serves as a clinical and administrative trainer and resource for staff.
- Investigates family, patient or physician complaints and reports unsolved problems to appropriate leadership.
- Interacts with medical staff and other hospital departments to ensure that patient concerns are addressed.
- Monitors quality of care given in all areas.
- Monitors productivity of clinic staff.
- Utilizes staff downtime effectively to do chart review, department duties, and patient follow-up.
- Interprets, explains and applies policies and procedures and standards of care.
- Ensures adherence to Joint Commission, California and Federal standards.
- Provides input to performance evaluations on time.
- Facilitates staff orientation, training and development for the department. Initiates educational opportunities.
- Assists in control of expenditures within the department.
- Ensures cleanliness and maintenance of the clinic adjacent areas and implements appropriate actions to keep physical plant up to standard.
- Reports equipment problems and assists to monitor repair and return to use.
- Coordinates breaks and lunch periods for team members so as not to compromise patient flow.
- Demonstrates commitment to the EMC Behavioral Standards for all interactions.
- Language, appearance and behavior reflect the EMC Behavioral Standards.
- Follows the identified dress code and safety protocols to ensure patient and employee safety.
- Maintains and practices professional boundaries with all patient interactions.
- Performs other duties as requested.

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