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Phone Triage Nurse (RN) - Walker Heart Cardiovascular Clinic (Full-Time, M-F Days)

Washington Regional • Full-time • Fayetteville, AR, USA • 1w ago

Job Details

Job Location: WHI Cardiovascular Clinic - Fayetteville, AR

Education Level: RN License - Unencumbered

Salary Range: Undisclosed

Job Shift: Day

Job Category: Clinic System

Description

Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The role of the Cardiovascular Clinic - Phone Triage Registered Nursereports to the Clinic Nurse Manager in partnership with the Clinic Providers. This position is responsible for providing indirect patient care and effectively collaborating with clinic nurses to complete nursing administrative tasks.

Essential Position Responsibilities

Refill provider-authorized medications via electronic, fax, or phone as authorized and appropriate.
Provide direction, support, and counseling regarding medical therapies and medications as directed by the provider.
Serve as patient liaison and advocate, provide assistance and support for current and ongoing patient care needs.
Triage calls per established provider protocols for all patients, partnering directly with the provider and document details in the electronic medical record.
Effectively communicate and collaborate with staff, providers, and clinic leaders regarding operational issues, patient care concerns, and policy and procedure issues and staffing on an ongoing basis.
Other duties as assigned.

Qualification

Education: Graduate of an accredited nursing program
Licensure and Certifications: Registered nurse license and CPR, required.
Experience: Previous experience in a clinic setting, preferred.

Work Environment: This position will spend 80% of time sitting while performing work in a standard office environment. This position will spend 20% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.