Job Description:
About the Role:
This is a clinical role. The Advanced Community Care Clinician is responsible for delivering medical care in the communities where Cityblock members live. In homes, shelters, offices, public places or in the street. The ACCC/AC3 is primarily responsible for facilitating virtual provider visits with Cityblock members and following medical orders, performing clinical skills and tasks within their scope, training, and policy.
The Mobile Integrated Care team radically improves healthcare for individuals by providing access to compassionate providers, without barriers, in the community where the member lives. With the goal of delivering the right care, at the right time, and in the right place. Often avoiding hospitalizations or connecting the member to longitudinal care. The Advanced Community Care Clinician will play a vital role in delivering this model of care by making sure they are well equipped, operationally ready, certified, trained, and effective.
Responsibilities
Cityblock delivers integrated primary and acute medical care, behavioral health and social care, powered by relationships and designed to advance equity in access and outcome. By delivering these acute and longitudinal services in-home through a combination of digital and in-person connections, we can allow members to stay at home and out of the hospital.
The Advanced Community Care Clinician is pivotal in connecting members to Cityblock services including medical providers and access to all Cityblock services.
There are several primary visit types they will be responsible for:
ED@home: Acute illness facilitated provider visit
Facilitated Visit: Longitudinal care team facilitated provider visit
Outreach: Independent visit to find hard to reach members
Specimen Collection: Independent visit to obtain tissue samples for the lab.
MIC Only Follow-up: Independent visit with a specific set of visit goals
Each shift the Advanced Community Care Clinician will begin their day reviewing their equipment, communications, and scheduled visits. They will plan to integrate mandatory training, meetings, and lunch into their day at pre-planned times or in any down time.
Before the visit they will review Commons and Athena for any warning or instructions about the visit. Review the need for written consent.
Arrive 10 minutes prior to the start of the visit and make member contact. Introduce themself and describe how a visit is conducted
Complete required charting and activities prior to bringing the virtual provider on video.
Use the Cityblock computer to facilitate a video visit.
Carryout any instructions like order or examinations, sometimes on camera and sometimes independently as instructed.
Post visit they will complete documentation, process lab work in a centrifuge and decontaminate their equipment.
They will then get themselves set for the next visit by restocking and preparing equipment.
Their vehicle whether Cityblock owned or personal; will be kept, maintained and used in accordance with company policy.
Requirements for the Role:
HS Diploma
4+ years of experience
Paramedic, RN, or LPN certification/licensure in the state where operating
BLS CPR
Certified Community Paramedic (CP-C) with the IBSC within 1 year
Unrestricted driver's license
100% daily travel
Physical Requirements
Climb stairs with 40 lb pack
Walk long distances from parking spot to visit address
Kneel, stoop, lean over for extended periods of time
Sit and ride in a vehicle for extended periods of time
Donning and doffing of PPE
Wear a N95 for extended periods of time
Good hand eye coordination to perform clinical skills
Able to see, hear, and smell to perform physical exams
Additional Requirements
We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is:
Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
Covid 19 Update - Please Read:
Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community.
The COVID-19 pandemic has severely impacted the health and lives of people around the world, including the vulnerable populations Cityblock serves. As a healthcare provider, Cityblock holds ourselves to the highest standards when promoting the health and safety of those who we serve. Given that the COVID-19 vaccines are one of the most powerful tools to fight this disease and save lives, Cityblock is implementing a COVID-19 booster mandate for Washington, D.C. employees under the guidance of local/state mandates.
Medical Clearance (for Member-Facing Roles):
You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.
We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.
