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'Medical Assistant/Surgery Scheduler – Neurosurgery Specialist Clinic'

Eisenhower Health • Full-time • Rancho Mirage, CA, US • 2w ago

Job Objective: A brief overview of the position.
- Coordinates the care of the patient in a physician’s office on a daily basis, including preparation of medical chart, returning phone calls, ordering tests and prescriptions, collecting pertinent insurance information.
  Coordinates the surgical scheduling of the patient in a private physician’s office with the appropriate hospital. Obtains surgical codes, authorization, schedules patient cardiac and medical clearances, prepares the chart and films, forwards information to pre-op, schedules patient for pre-op interview, and makes follow-up surgical appointment. All other duties as assigned
Reports to
- Clinical Office Practice Manager
Supervises
- None
Ages of Patients
- Adolescent
- Adult
- Geriatric
Blood Borne Pathogens
- High Potential
Qualifications
- Education
  - Preferred: College courses/Higher education
- Licensure/Certification
  - Required: Medical Assistant Certificate or equivalent
  - Required: American Heart Association BLS
- Experience
  - Required: Two (2) years Medical Assistant or 1 year of Scheduling
Essential Responsibilities
- Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
- Prepares patient charts timely and accurately.
- Gather reports to complete chart.
- Places order for films, labs and other studies as appropriate, timely and accurately.
- Contacts other physicians’ offices and facilities to gather test results ordered by physicians.
- Prints daily office schedule
- Answers all patient questions and requests timely and appropriately.
- File reports and notes in the charts timely and accurately.
- Calls and faxes pharmacy orders timely and accurately.
- Faxes and copies necessary information to insurance companies, other physician offices and other facilities as necessary.
- Request for films to be delivered to the office prior to the patient’s visit.
- Ensures completeness and accuracy of all forms filled and signed by patients.
- Confirms patient appointments timely.
- Processes billing information accurately and timely.
- Ensures superbills to be complete, including physician signature.
- Assists with requesting authorization for PPO patient studies.
- Answers phones, retrieves voicemail messages and returns calls timely and appropriately.
- Ensures patient rooms are clean and well stocked.
- Takes the patient’s blood pressure, height and weight and records findings in the chart accurately.
- Completes the medication log and reconciles patient medication(s) on each clinic visit
- Processes patient referrals to other physician offices timely and accurately.
- Assists with the release of patient records and films to patients.
- Assists physicians as needed.
- Obtains physician signatures on appropriate documents.
- Collaborates with the scheduling of new patients.
- Schedule follow-up patient visits.
- Assists with internal billing audits as necessary.
- Assists with ordering of medication samples.
- Assists with medical and office supplies ordering.
- Ensures patient information is correctly entered in the database.
- Places order for cardiac and medical clearance other studies as appropriate, timely and accurately.
- Contacts other physicians’ offices and facilities to follow-up on cardiac and medical clearance test results ordered by physicians.
- Ensures surgery schedule is updated timely and accurately.
- Ensures correct information required by anesthesia is available as needed, i.e. stress test, echocardiogram, EKG
- Confirms requested monitoring during surgery, i.e. IOM, stereotactic navigation.
- Confirms patient surgical appointments timely.
- Schedules post-op appointments timely and accurately
- Processes paperwork needed by hospital surgical interview office.
- Ensures hospital surgical interview office receives the appropriate surgical documents.
- Reviews lab results with the physicians. Makes notes of abnormal lab results and brings to the physician’s attention.
- Faxes all necessary documents to pre-op and main OR
- Tracks surgical orders.
- Consents patients timely and accurately.
- Provides written confirmation to patient for the surgery date, pre-op, post-op appointments.
- Obtains surgical codes for insurance authorization timely and accurately.
- Pre-certifies patients for in-patient and out-patient procedures.
- Other duties as assigned

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