Hours:
Shift Start Time:
8 AM
Shift End Time:
4:30 PM
AWS Hours Requirement:
8/40 - 8 Hour Shift
Additional Shift Information:
Weekend Requirements:
No Weekends
On-Call Required:
No
Hourly Pay Range (Minimum - Midpoint - Maximum):
$48.131 - $62.105 - $76.078
The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.
What You Will Do
Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to the designated patient population. Assists with the leadership of the Nursing and Patient Service Representative staff. Serves as technical nursing expert for assigned areas.
Required Qualifications
- California Registered Nurse (RN) - CA Board of Registered Nursing -REQUIRED
- AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED
Preferred Qualifications
- Bachelor's Degree in Nursing
- RN experience in related clinical area.
- Leadership experience.
- ACLS Certification (Advanced Cardiac Life Support) - American Heart Association -PREFERRED
Essential Functions
- Clinical Skills
- Demonstrates clinical knowledge and skill and technical expertise in assigned area and within scope of practice.
- Uses well developed assessment skills to deliver all nursing care.
- Fully successful in performing/assisting with all tests and procedures in assigned department.
- May act as a clinical resource for assigned area.
- Able to prepare patient for examination or procedure. Obtains complete and accurate consent for procedures/surgery. Prepares and labels biopsies in a thorough and accurate manner.
- Accurately documents patient care per protocol.
- Partners with physicians to continuously learn and expand clinical knowledge base.
- Listens to patients, collects pertinent information, recognizes the urgency of the patient's problem and routes to physicians.
- Returns phone calls according to physician instruction. May schedule patient appointments.
- In partnership with physician, provides specific educational material and individual teaching.
- Uses universal precautions and demonstrates knowledge of infection control policies and procedures.
- Provides assistance to PSRs in resolving issues related to front desk responsibilities including scheduling and telephone management. Acts as a positive role model and ensures appropriate service delivery.
- Participates in clinical projects as directed by the physician or manager.
- Department Efficiency and Effectiveness
- Organizes and completes daily requirements and responsibilities.
- Telephone Message Management - Ensures prompt and efficient return of messages according to established policy. Troubleshoots and resolves problem calls.
- Daily Organization - Monitors patient flow, physician schedules and completes daily tasks to ensure quality and meet service standards. Follows policy and procedure for entering of OCM. Completes work within assigned hours.
- Able to respond to changing circumstances and prioritize patient needs.
- Responds to urgent and emergent situations in a calm and capable manner. Utilizes good judgment and problem solving ability.
- Ensures readiness of reports and information to maximize patient visit.
- Maintains appropriate supply levels. Cost conscious in usage.
- Participates in and prepares for site inspections and inventories.
- Completes department inventories per guidelines.
- Enters authorizations and schedules surgeries and procedures in a timely and accurate manner.
- Assists in other departments as assigned to meet staffing needs and travels to other sites as business needs arise.
- Leadership
- Assists with training and education of new and existing staff.
- Consistently pro-active in team development and in problem-solving to meet department goals and support changes.
- Acts as a resource and role model for staff.
- Facilitates inter-departmental cooperation and teamwork.
- Adheres to Sharp HealthCare standards of conduct.
- Medication Management
- Maintains current knowledge of applicable medications.
- Demonstrates safe and accurate administration techniques. No medication errors.
- Ensures verification by licensed person and documentation of all medications administered including two (2) patient identifier verification.
- Assists with Medical Assistant medication verification in immediate area.
- Nursing Competencies
- Successfully completes Nursing Competencies with a score of 90% or greater in each section = Great.
- Successfully completes Nursing Competencies with a score of 90% or greater on all but one section. Passed on retesting = Good.
- Unsuccessful in passing more than one section of Nursing Competency Testing and/or failed to pass testing on second attempt = Needs Improvement.
- Quality Initiatives
- Completes Quality Assurance (QA) assignments and ensures overall department compliance with requirements. QA scores: 96- 100% = Great; 90-95% = Good; 90% and below = Needs Improvement.
- Maintains narcotic control procedures including key management and inventory. Assists with prescription reconciliation at the end of month.
- Support and completion of quality initiatives: P4P, BMI, DataMart, etc.
- Technical Skills
- Demonstrates knowledge of equipment and Information Systems applications.
- Able to activate emergency procedure per protocol - code, fire, etc.
- Documents patient care events in a thorough and accurate manner. Manages and completes AEHR tasks per prescribed time lines.
- Support and knowledge of new applications and policies: AEHR, Abbreviations, etc.
- Demonstrate typing skills proficiency by: Using a keyboard, required to type proficiently and accurately; Have the ability to type a minimum of 30 words per minute with 0-2 errors; Have the ability to proof work.
- Knowledge of insurance, utilization review, scheduling requirements and support of front desk responsibilities.
- Able to operate and maintain department equipment.
Knowledge, Skills, and Abilities
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class
