Jobs search

Care Concierge - Medical Assistant

Curana Health • Full-time • Holland, MI, US • 4w ago

Job Details

Job Location: Holland, MI - Holland, MI

Position Type: Full Time

Salary Range: $24.00

Description

Curana Health is a provider of value-based primary care services for the senior living industry, including skilled nursing facilities, assisted & independent living communities, Memory Care units, and affordable senior housing sites. Our 1,000+ clinicians serve more than 1,500 senior living community partners across 33 states, and Curana participates in various innovative CMS programs (including owned-and-operated Accountable Care Organizations and Medicare Advantage plans). With rapid year-over-year growth since our founding in 2021, Curana is setting a new standard in innovative care delivery for seniors with high-risk, complex clinical needs, many of whom have been historically underserved by the health care system. Our mission: To radically improve the health, happiness and dignity of senior living residents.

Summary

The Care Concierge (CC) role plays a crucial part in achieving Curana Health’s mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication.

Job Duties and Expectations

Facility Engagement

Coordinate and attend facility and Curana Health educational/social events.
Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership)
Be attentive to the needs of the facility and communicate back to the team.

Patient Engagement

Coordinate care between (specialists, therapy, home health, and other ancillary services)
Assist with front desk duties including appointment management, scheduling, and other related duties.
Monthly outreach with residents/family to assess needs and coordinate care consistent with provider’s plan of care.

Clinic Setup and Design

Assist with clinic set up and design within Curana Health specs.
Ensure proper collateral and supplies are ordered in a timely manner.

Clinical Functions

Greet each patient, family member, and staff member with a smile.
Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit.
Serve as backup to Medical Assistant in Curana Health Clinic.

Qualifications

High School Diploma or equivalent
Registered or Certified Medical Assistant preferred
Experience in the senior living setting strongly preferred
Outgoing individual who loves interacting with people
Organized and effective communicator
Concierge or hospitality experience a plus
Proficient in Microsoft Office
Positive attitude and strong interpersonal skills
Passionate about helping others
Highly organized
Willingness to learn and be a part of something great

Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances.

The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.

Qualifications

Related Jobs

Medical Assistant (Physician Offices), Limited Hours

Holland Hospital • Part-time • Holland, Michigan 49423, United States • 7m ago

CMA Outpatient

CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. The Medical Assistant will: Obtain patient information and vital signs, assist the physician with patient follow...

7m ago

VIEW JOB

Medical Assistant (Walk In Care), Limited Hours

Holland Hospital • Part-time • Zeeland, Michigan, United States • 5m ago

CMA

5m ago

VIEW JOB

Medical Assistant (Primary Care Hudsonville), Full Time Days

Holland Hospital • Full-time • Hudsonville, Michigan, United States • 2m ago

CMA Outpatient

2m ago

VIEW JOB

MA - Medical Assistant - Dermatology - Allendale * Days - 40hrs/wk

University of Michigan Health-West • Full-time • Allendale, MI, US • 2m ago

CMA

MA - Medical Assistant - Dermatology - Allendale * Days - 40hrs/wk Requisition #: req8599 Shift: Days FTE status: 1 On-call: No Weekends: No General Summary: Under the direction of the Office...

2m ago

VIEW JOB

MA - Medical Assistant - Georgetown * Days - 36hrs/wk

University of Michigan Health-West • Hudsonville, MI, US • 4m ago

CMA

MA - Medical Assistant - Georgetown * Days - 36hrs/wk Requisition #: req8371 Shift: Days FTE status: 0.9 On-call: No Weekends: No General Summary: Under the direction of the Office Manager, t...

4m ago

VIEW JOB

Registered Nurse (RN) Weekend Supervisor

The Laurels of Hudsonville • Full-time • Hudsonville, MI, US • 1w ago

RN Manager/Supervisor

1st and 2nd Shifts Available Registered Nurses (RNs), are you looking for premium pay with a flexible schedule? Our Premium Flex Plan provides premium pay, while working a limited number of shifts that fit with your...

1w ago

VIEW JOB

Registered Nurse (RN)

The Laurels of Hudsonville • Full-time • Hudsonville, MI, US • 2w ago

$10,000 Sign On Bonus $10.00/hr Shift Pick Up Bonus Are you a critical thinker, a skilled communicator and passionate about caring for seniors? Are you seeking career advancement? As a Registered Nurse...

2w ago

VIEW JOB

Certified Nursing Assistant (CNA)

The Laurels of Hudsonville • Part-time • Hudsonville, MI, US • 3w ago

CNA

8 + 12 Hour Shifts All Shifts - No Mandating Want to make a difference in someone’s life? If you have patience, empathy and a true desire to care for those in need, you will love working as a Certified Nurs...

3w ago

VIEW JOB

Licensed Practical Nurse (LPN)

The Laurels of Hudsonville • Full-time • Hudsonville, MI, US • 3d ago

LPN

$10.00/hr Shift Pick Up Bonus Want to make a difference in someone’s life every day? As a nurse with The Laurels of Hudsonville, you will work as part of a team providing skilled nursing and short-term rehabili...

3d ago

VIEW JOB

Certified Medication Tech – Full-Time – 2nd Shift – Starting Wage $17

Senior Lifestyle • Full-time • Holland, Michigan, United States • 6d ago

CMT

Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respe...

6d ago

VIEW JOB