Summary
Job Description
LOCATION: Lancaster, PA
HOURS: Full-Time, Day Shift (32 hours/week). M0F daytime hours, with occasional evenings and/or weekends for outreach activities.
POSITION SUMMARY:
The Nurse Navigator is accountable for providing clinical navigation with the LGH healthcare system for Women Internal Medicine complicated patients with multiple chronic diseases and are high-risk. The Nurse Navigator performs clinical and administrative functions to support and execute care management for this patient population and those with new disease diagnosis.
ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
- Knowledge of pathophysiology of specific disease processes and understands chronic disease treatment modalities and symptom management.
- Identify and mitigate barriers to care such as financial, communication information, system navigation, and psychological
- Remain a point of contact for the patient along the continuum of care.
- Individual assessment of patient's ability to navigate through the healthcare system and identify potential barriers. Guide patient through the healthcare system including appropriate referrals to specialties, social work, agencies and financial counseling.
- Ability to communicate among specialty practices with the healthcare organization – build relationships with physicians and staff
- Identify and implement methodologies for continuous quality improvement specific to chronic disease and women’s health related issues
SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:
- Take leadership role in building a primary care home including formal applications such as PCMH
- Support integrative programs provided by the Women Specialty Center; ex. Diabetes Prevention Program and MBSR
- Foster proactive, preventative approach to patient care rather than reactive
- Other duties as assigned.
JOB REQUIREMENTS
MINIMUM REQUIRED QUALIFICATIONS:
- Current licensure as a Registered Professional Nurse, issued by the PA State Board of Nursing required
- Bachelors of Science in Nursing (BSN)
- Experience in chronic care management
PREFERRED QUALIFICATIONS:
- Certification in Chronic Care Populations
- Advanced Care Planning Certification
COGNITIVE REQUIREMENTS
Attention/Concentration: The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others.
The position requires strong concentration skills. The individual must have the ability to voluntarily sustain concentration to a task over an extended period of time as a result of an effortful and usually deliberate heightened and focused state of attention.
New Learning and Memory: The following level of ability is essential for the jobholder to learn and retain material.
A large portion of this position required reliance on verbal memory and new learning. Efficiency in processing of verbal information, either in written or spoken form, is a major requirement and prerequisite of the job. The individual must be able to attend to and process multiple bits of information simultaneously. The individual must be able to organize and categorize this information effectively so that later recall is feasible.
Problem Solving, Reasoning and Creative Thinking: The following level of ability that is essential for the jobholder to think (in order to solve a problem) by combining two or more elements from past experience or imaginative thought.
The position required much autonomy of thought and problem solving. The individual must be able to apply principles of logical or scientific thinking to define problems. The individual must be able to think abstractly, which is manifested in the ability to form concepts, use categories, generalize from single instances, apply procedural rules and general principles, and be aware of subtle or intrinsic aspects of a problem. The development of hypothesis and potential solutions to problems involves careful interpretation, analysis and diagnosis. The individual must be able to collect data, establish facts, and draw valid conclusions. The individual must be able to think creatively with a degree of inventiveness, experimentation and intuition. They must be able to deal with a variety of concrete and abstract variables.
APTITUDES: The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act.
Leadership, control and planning: Ability to accept responsibility for leadership, direction, control, planning, negotiating, organizing, directing, supervising, formulating practices, or making final decisions..
Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.
Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.
EQUIPMENT USAGE REQUIREMENTS
Equipment/Tools: Computer, Phone, Copier, Printer, Fax, Office Supplies
Software: Microsoft Office Products
PHYSICAL REQUIREMENTS
Rarely 0-10%; Occasionally 11-35%; Frequently 36-70%; Continuously 71-100%
Body Position/Movement:
- Sit: Frequently
- Stand: Frequently
- Walk: Frequently
- Bend: Occasionally
- Push: Occasionally
- Pull: Rarely
- Kneel/Squat: Rarely
- Reach: Rarely
- Twist: Rarely
- Balance: Rarely
- Climb: Rarely
Lifting: Degree of physical exertion is: Light, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects.
Sensory Abilities specifically required:
- Vision
- Hearing
- Touch/Feeling
PHYSICAL ENVIRONMENT
WORKING CONDITIONS:
Position involves exposure to the following harmful elements:
- Bio hazardous Waste
- Blood borne Pathogens
Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.
PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:
- 100% Tuition Assistance at The Pennsylvania College of Health Sciences
- Paid Time Off and Paid Holidays
- Shift, Weekend and On-Call Differentials
- Health, Dental and Vision Coverage
- Short-Term and Long-Term Disability
- Retirement Savings Account with Company Matching
- Child Care Subsidies
- Onsite Gym and Fitness Classes
Disclaimer
PENN MEDICINE LANCASTER GENERAL HEALTHis an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.
Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTHis not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTHvia-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTHas a result of the referral or through other means.
