Medical Assistant II

Beth Israel Lahey Health • Full-time • Dedham, Massachusetts, United States • 2d ago

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Reports to: Practice Manager or Ambulatory Practice Coordinator with input from assigned physician(s), nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations.

Job Description:

Essential Responsibilities:

The Medical Asst. II serves as a role model, providing support, training and sharing knowledge with other Medical Assistants, MA student externs and Practice Assistants in the practice. Makes recommendations on how resources can be used differently and more effectively.
Identifies and resolves OSHA compliance issues, audits and maintains point of care testing and tracks test results. Participates in practice improvement initiatives. The MAII may participate in small projects under the direction of the Manager or Designee.
Greets patients and serves as a communication resource. Asks appropriate questions and solves problems. Takes complete and accurate information from patients in person and by phone, prioritizing and communicating the information to providers appropriately. Responds quickly and courteously to phone calls and requests. Seeks assistance from supervisor and others appropriately.
Greets patients and escorts to exam rooms. Ensures availability of x-rays, lab slips, medical records and other pertinent info. Obtains vitals, weight, blood pressure, pulse and temperature, performs EKGs, injections and/or phlebotomy, and assists providers. Performs departmental screening, lab tests and specimen collection. Implements quality control standards.
Assists with procuring medical records. Ensures patient records and relevant documents filed in the record have appropriate patient identification. Adds new medications to patient record in EMR system. Assemble records according to BIDHC/APG policy and handle requests for patient information according to established guidelines.

Required Qualifications:

High School diploma or GED required.
Certificate 1 Medical Assistant Certificate required.
1-3 years related work experience required.
Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications:

1-3 years of experience as a Medical Assistant in a primary care setting.

Competencies:

Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age based Competencies:

Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.

Physical Nature of the Job:

Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Related Jobs

Medical Assistant - Urgent Care

Carbon Health • Full-time • Framingham, MA • 1m ago

CMA Urgent Care

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making...

1m ago

VIEW JOB

Medical Assistant II

Beth Israel Lahey Health • Full-time • Wellesley, Massachusetts, United States • 2d ago

CMA

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Reports to: Practice Manager or Ambulatory Practice Coordinator with input from assigned physician(s...

2d ago

VIEW JOB

Medical Assistant II

Beth Israel Lahey Health • Full-time • Wellesley, Massachusetts, United States • 2d ago

CMA

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. **Mon/Tues/Weds: 7:30AM-5 PM, Thurs: 8AM-12PM** Reports to: Practice Manager or Ambulatory Practice...

2d ago

VIEW JOB

Medical Assistant

American Family Care • Full-time • Malden, MA, US • 2d ago

CMA Urgent Care

About American Family Care American Family Care is one of the nation’s leading providers of urgent care, accessible primary care, and occupational medicine. Across the country, in over 240 company-owned and f...

2d ago

VIEW JOB

Medical Assistant

American Family Care • Full-time • Natick, MA, US • 2w ago

CMA Urgent Care

2w ago

VIEW JOB

Medical Assistant / EMT - Full Time - Needham

CareWell Urgent Care • Full-time • Needham, MA • 2m ago

CMA Urgent Care

CareWell Urgent Care is seeking a dependable Full Time Medical Assistant/EMT for our state-of-the-art urgent care center in Needham, MA. Our ideal candidate is friendly and has excellent communication skills and is comf...

2m ago

VIEW JOB

Medical Assistant / EMT

CareWell Urgent Care • Full-time • Needham, MA • 1w ago

CMA Urgent Care

1w ago

VIEW JOB

Care Concierge - Medical Assistant

Curana Health • Full-time • Newton, MA, US • 1w ago

CMA

Job Details Job Location : Newton, MA - Newton, MA Position Type : Full Time Salary Ra...

1w ago

VIEW JOB

Medical Assistant

American Family Care • Full-time • Braintree, MA, US • $21 - $25 / hour • 2m ago

CMA Urgent Care

Benefits/Perks Paid time off, including your birthday (available 90 days after start date) Time and a half pay on major holidays (New Year, Memorial Day, 4th of July, Labor Day) Health insurance (starts imm...

2m ago

VIEW JOB

BFT CARDIOLOGY HYBRID MEDICAL ASSISTANT

Massachusetts General Hospital • Full-time • Boston, MA, US • 3w ago

CMA

Bulfinch Temporary Service is hiring a hybrid Medical Assistant for Cardiology, 3 days are in the practice and 2 days are remote. This role is a mix of admin and clinical. Please note this position is temporary in nature...

3w ago

VIEW JOB