Certified Medical Assistant

Shriners Children's • Full-time • Springfield, MA, US • 6d ago

Company Overview

Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

Job Overview

Under the leadership of the Outpatient Department Manager and the indirect supervision of Physicians/APPs, the Certified Medical Assistant (CMA) assists with the delivery of patient care in the clinic by maintaining clinic flow, obtains routine clinical information on patients/families. Provides physical care of the patients; procures and maintains par levels of clinic supplies. Expected to provide clerical assistance as needed.

Responsibilities

Appropriately triages patient calls or unscheduled visits and effectively communicates with provider, RN or Clinic Manager in order toobtain direction and for plan of care.
Completes phlebotomy/lab tests and initiates processing of specimen and record keeping according to departments policy and procedures
Documents appropriate notes in patient electronic medical record or chart including but not limited to intake notes, vital signs,measurements and pain assessments; also documents clear concise visit notes in medical record of all interactions with the patient/family or provider relative to treatment plan orupdates.
Demonstrates competency in the use of the computerized charting system Epic; promotes My-chart for ease of access to medical records, images and notes for patient guardians.
Performs the following clinical patient care duties professionally & with adequate concern for patients: obtaining/drawing specimens.cast application, maintenance and removal; assisting w/suture & staple removal; or other duties as assigned by provider or supervisor.
Communicates with Care Manager when a patient is booked for surgery, needs transition planning, or requires assistance with resources

Qualifications

High School Diplomas/GED Equivalent required
Three (3) year plus experience as a Certified Medical Assistant (CMA); CMA certification required.
National Board for Certification of Orthopaedic Technology required within 12 months (1 year) of hire date
Certified Phlebotomy Technician (CPT) Required within 12 months (1 year) of hire date
Basic Life Support (BLS) required
Bi-lingual-Spanish/English strongly preferred

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