Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.
Job Summary:
Location: Location: Methodist Jennie Edmundson Hospital
Address: 933 E Pierce St. - Council Bluffs, IA
Performs duties, and procedures of a certified medical assistant.
PRN/Casual coverage: 7:00 AM-3 PM, Monday-Friday
Responsibilities:
Essential Functions
1. Performs reception responsibilities for visitors and answers telephone/routes calls for work area/department.
- Demonstrates good communication style and interpersonal communication skills.
- Provides prompt response and follow-up.
- When applicable, screens customers/visitors according to protocol.
- Makes announcements in a professional manner.
- Contacts caregiver promptly when patients have arrived.
2. Copies, scans, faxes and distributes documents; may label and ensure completeness of records/documents prior to distribution; efficiently gathers, distributes and routes mail.
3. Types agendas, correspondence, memoranda, forms and standard documents with minimal errors.
- Transcribes, edits, composes, types, reproduces, and distributes forms, reports, correspondence and minutes as assigned. Maintains files and sends correspondence for clinic.
4. Maintains organized filing system.
5. Inventories, orders and stocks office supplies.
- Willing to troubleshoot any issues related to office equipment and computers.
6. Orients others to departmental processes, standards and procedures.
7. Obtains, organizes or extracts data/information for reports and/or presentations.
8. Schedules appointments, meetings, equipment, rooms and assists staff with calendar scheduling as needed.
- Works with clinic staff to schedule patient exams, physician visits, diagnostic exams and acquiring information as directed. Schedules exams, procedures, diagnostic exams and appointments as directed. Can differentiate between emergency and non-emergency situations.
9. May submit expense vouchers/receipts/adjustments for reimbursement.
10. Provide appropriate service specific to the age of the customer/patient, to ensure understanding of comfort level of treatment. as outlined in the Population Specific Criteria.
- Identify opportunities and provides individualized customer service according ● to customer needs.
- Screen visitors according to protocols.
11. Assist with maintenance of electronic medical records.
- Establish the initial patient chart upon admission.
- Maintain chart documents according to protocol.
- Process charts upon dismissal, breaks down chart so available to Health Information Management (HIM) timely and accurately. Performance measure not applicable to Renaissance Health Clinic.
- Help prepare records as appropriate for patient transfers and/or referrals.
- Scan medical documents in a timely and accurate manner.
12. Directly responsible to the staff nurse and/or staff and assists in the care of the patient by performing delegated activities utilizing the reciprocal process of the 4 Rights of Delegation.
- Right task (within the scope of practice, according to the job description, and based on the desired outcome, task routine, non-complex, low risk and predictable outcome).
- Right person (assess competency by certification/licensure, job description, skills checklist, demonstrated skill).
- Right communication (clear, concise, correct, complete).
- Right feedback: The Reciprocal Process (timely, specific, checkpoints).
Schedule:
PTO/Causal coverage 7:00 AM-3 PM Monday-Friday
Job Description:
Job Requirements
Education
- High School Diploma, or General Educational Development (G.E.D.) required.
- Associate's of Applied Science Degree from a Commission of Accredited Commission Allied Health Education Program (CAAHEP) - accredited college program preferred.
- Participates in mandatory in services, and continuing education programs as mandated by policies, and procedures, and as directed by supervisor.
Experience
- Previous employment in a physician's office, or other related field.
License/Certifications
- Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) required.
- Current Basic Life Support (BLS) certification preferred.
Skills/Knowledge/Abilities
- Promote positive relations interacting with patients or other customers.
- Knowledge of medical procedures, aseptic technique, and EMR documentation.
- Knowledge of medicine including recognizing, and diagnosed diseases, deformities, and other illnesses.
- Skill to proficiently type information into the computer to capture or detail information quickly.
- Ability to provide caring patient care services when talking with patients and their family members.
- Ability to critically listen to questions from patients and information from providers to convey information effectively.
- Ability to anticipate, recognize, and resolve problems before they occur and avoid bigger problems in the future.
- Ability to problem solve during several daily activities which includes the ability to be flexible.
- Ability to learn and proficiently navigate through computer programs that contain patient information.
- Strong verbal communication skills for positive interaction with providers, staff and patients.
- Able to follow written and verbal instructions/directions.
- Ability to communicate effectively both verbally and in writing.
- Ability to anticipate and meet the needs of patients/clients.
- Skill in prioritizing, organizing and performing assigned tasks.
Physical Requirements
Weight Demands
- Medium Work - Exerting up to 50 pounds of force.
Physical Activity
- Occasionally Performed (1%-33%):
- Climbing
- Crawling
- Kneeling
- Sitting
- Frequently Performed (34%-66%):
- Balancing
- Carrying
- Crouching
- Distinguish colors
- Keyboarding/typing
- Lifting
- Pulling/Pushing
- Repetitive Motions
- Standing
- Stooping/bending
- Twisting
- Walking
- Constantly Performed (67%-100%):
- Fingering/Touching
- Grasping
- Hearing
- Reaching
- Seeing/Visual
- Speaking/talking
Job Hazards
- Not Related:
- Explosives (pressurized gas)
- Electrical Shock/Static
- Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
- Rare (1-33%):
- Chemical agents (Toxic, Corrosive, Flammable, Latex)
- Mechanical moving parts/vibrations
- Occasionally (34%-66%):
- Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
- Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
- Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
About Methodist:
Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.
Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.
