Jobs search

Clinical Office Supervisor, MA LPN License Required

UMass Memorial Health • Full-time • Worcester, Massachusetts, United States • 1m ago

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Schedule Details:

Holidays - No Holidays Required, Monday through Friday, Weekends - No Weekends Required

Scheduled Hours:

8a-5p

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

Cost Center:

10010 - 4132 Rheumatology Clinic

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. In collaboration with Manager Ambulatory Operations, directs and supervises assigned personnel including performance evaluations, scheduling, orientation, and training. Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Participates and contributes to any required documentation regarding these activities. Resolves grievances and other personnel problems within position responsibilities.
2. Monitors workflow and productivity to evaluate clerical and clinic support staff performance. Takes corrective action to ensure the efficient and effective workflow. Works closely with Manager Ambulatory Operations regarding the training and development of clinical staff. Participates in providing non-clinical office staff the clinical knowledge required to enhance their individual roles. Provides daily assurance that all areas are properly staffed with clinical support staff (Patient Care Associates, Medical Assistants and / or Licensed Practical Nurses) that are trained for a particular area. Changes work assignments as needed in order to assure an optimal workflow.
3. Directs patient care activities. Assesses patient flow. Is able to read and adapt to subtle changes in patient flow. Develops and maintains systems and processes to assure efficient flow. Able to provide direction to the staff in times of unanticipated provider changes. Able to articulate a plan, taking into consideration patient acuity, staffing ratios and budgetary constraints.
4. Performs and or delegates patient treatments. Documents patient care. Works closely with clinical support staff to develop and improve documentation in the medical records. Develops and implements educational plans for patients/families.
5. Addresses phone encounters and executes appropriate follow through. Acts as a mentor/role model to all clinic staff with regard to the gathering of information during the phone encounter process; with the ultimate goal of a comprehensive and thorough intake to pass along to the provider for further recommendations.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Current State of Massachusetts LPN license.

Experience/Skill:
Required:
1. Minimum of five (5) years of medical office LPN experience.
2. Demonstrated Leadership experience.
3. Ability to coordinate and organize multiple functions and activities in an ambulatory setting.
4. Must have excellent oral and written communication skills, as well as excellent interpersonal skills to effectively communicate with all levels of management, patients, and staff.
5. Excellent organizational and analytical/problem-solving skills.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Related Jobs

Nursing Supervisor - RN or LPN (Full-Time/Overnights)

The Reservoir Center for Health & Rehabilitation • Full-time • Marlborough, MA, US • 4w ago

LPN Manager/Supervisor

- A Great Place to Work Reservoir is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. Yo...

4w ago

VIEW JOB

Nursing Supervisor (RN/LPN Overnights)

The Reservoir Center for Health & Rehabilitation • Full-time • Marlborough, MA, US • 1m ago

LPN Manager/Supervisor

1m ago

VIEW JOB

Unit Manager - RN or LPN (Full-Time)

The Reservoir Center for Health & Rehabilitation • Full-time • Marlborough, MA, US • 3w ago

LPN Manager/Supervisor

3w ago

VIEW JOB

Licensed Practical Nurse (LPN)

Lanessa Extended Care • Full-time • Webster, MA, US • 2w ago

LPN

We are hiring Licensed Practical Nurses (LPN) to join our dynamic care team at Lanessa Extended Care in Webster! Full-time, part-time, and per diem openings on first shift 7a-3p. Up to $5,000 sign-on bonus availab...

2w ago

VIEW JOB

Licensed Practical Nurse (Marlborough Area)

Amedisys, Inc. • Full-time • Marlborough, Massachusetts, United States • 1w ago

LPN

Overview Full-time days Territory is Greater Marlborough area Sign on Bonus $7,500 Are you looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one o...

1w ago

VIEW JOB

Licensed Practical Nurse (LPN) - Home Health - Full Time

Enhabit Home Health & Hospice • Full-time • Worcester, MA, US • 2w ago

LPN Hospice Home Health

Overview Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enha...

2w ago

VIEW JOB

LPN

LHC Group Inc. • Shrewsbury, MA, United States • 1w ago

LPN Home Health

Summary We are hiring for a Licensed Practical Nurse. This Position is Pay Per Visit with rates starting at $40+ At Caretenders, a part of LHC Group, we embrace a culture of caring, belonging, and...

1w ago

VIEW JOB

R.N.s & L.P.N.s

Elm Management • Full-time • Webster, MA, US • 3d ago

LPN

Brookside Rehab & Nursing Center Brookside Rehab is a small independently owned facility located in Webster. We offer services for short term rehab and long term care. Our Administrator and Director of Nur...

3d ago

VIEW JOB

Licensed Practical Nurse (LPN)

Parsons Hill Rehabilitation & Health Care Center • Full-time • Worcester, MA, US • 3d ago

LPN

We are hiring Licensed Practical Nurses (LPN) to join our dynamic care team at Parsons Hill Rehabilitation & Health Care Center in Worcester! Up to a $5,000 sign-on bonus available! Working with our t...

3d ago

VIEW JOB

Licensed Practical Nurse (LPN)

Marlborough Hills Rehabilitation & Health Care Center • Full-time • Marlborough, MA, US • 2w ago

LPN

We are hiring Licensed Practical Nurses (LPN) to join our dynamic care team at Marlborough Hills Rehabilitation & Health Care Center in Marlborough! Working with our team and residents will give you purpose in...

2w ago

VIEW JOB