Lead Registered Nurse - OB/GYN

Village MD • Full-time • West Orange, New Jersey, United States • 2w ago

About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Job Description

The Lead Registered Nurse is responsible for assisting the physician and staff with the daily coordination of patient care and physician access. Provides clinical direction to staff members to ensure that patients receive compassionate, effective, and efficient high-quality clinical care. The Lead Registered Nurse functions as the liaison between patients, staff, physicians, and leadership and is responsible for ensuring adherence to evidence-based clinical decision-making.

In the Lead Registered Nurse role, collaborative work with patients, families, and/or other healthcare professionals is required to identify goals and strategies for coordinating care across settings. This opportunity offers a competitive salary, robust benefits as well as the ability to be part of a physician-led, patient-centric network committed to simplifying the complexities of health care and bringing a more connected kind of care.

Areas of Expertise & Essential Job Functions

Support & Coordination of Care

Maintains efficient patient flow
Appropriately demonstrates telephone triage protocols and document in EHR
Schedules appointments appropriately and accurately according to department guidelines
Employs appropriate and timely use of Tasking in EHR
Monitors clinical inboxes in EHR
Appropriately enters orders as delegate
Effectively communicates problems, concerns or issues to the Office Supervisor/Manager appropriately and promptly
Facilitates transition of care to UCC/Hospital

Quality Assurance

Assures all patients are correctly identified prior to providing and/or documenting care
Maintain a working knowledge of Emergency Response system
Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste
Checks and maintains point of care testing logs, medication refrigerator logs, and emergency equipment in accordance with policy, and is responsible for problem resolution

Clinical Practice

Assist with proper preparation for patient visits and prepares pertinent information needed for patient visits
Provides patient education
Delivers direct patient care within the scope of licensure and in accordance with SMG policy
Collects lab specimens according to departmental guidelines. Accurately labels specimens.
Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR
Administers injections according to appropriate protocol. Documents injections accurately in EHR
Reviews and updates medication list in EHR. Demonstrates understanding of prescription control and prescription refill procedures. Accurately and completely documents known allergies in EHR
Provides referrals and/or consult orders appropriately and in a timely manner in the Practice Management System (PMS) and EHR
Assist providers with procedures as needed

Interdisciplinary Collaboration

Assist the physician and staff with the daily coordination of patient care and physician access
Prioritizes patient care by implementing physician orders and nursing procedures
Function as the liaison between patients, staff, physicians, and leadership
Demonstrates flexibility with various work schedules
Leads/participates in daily clinical huddles
Other job duties as required

Additional Lead Position Responsibilities

Coordinates with Supervisory staff to ensure schedules are entered appropriately in the scheduling program.
Work collaboratively with Office Supervisor/Clinical Coordinator to provide adequate staff coverage
Responsible for oversight of medical and office supplies and ordering of supplies, including supplies for in office procedures
Engages with leadership staff to assess clinical skills and competency
Escalates concerns and issues timely and appropriately to leadership
Responsible for addressing and resolving patient complaints/issues. Communicate issues and resolution to leadership. Bring concerns expressed by providers to Office Supervisor/Clinical Practice Manager
Notify leadership of any potential health and safety hazards in the office and make corrective actions
Assist with initiating and follow through on Facilities/IT work orders related to the office setting
Functions as a trainer for onboarding of nurses and coordinates the onboarding of clinical staff
Responsible for completing staff's clinical competency checklist
Ensure appropriate workflow is being followed and implemented
Serves as a liaison for clinical decision making
Collaborate with providers and non-clinical leadership to identify office efficiencies and optimum patient care

Physical Job Requirements

Pushing and pulling, taking frequency and weight into consideration
Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration
Physical mobility, which includes movement from place to place on the job, taking distance and speed into account
Physical agility, which includes the ability to maneuver body while in place.
Dexterity of hands and fingers
Balance is maintained during climbing, bending and/or reaching
Endurance (e.g. continuous typing, prolonged standing/bending, walking)

Environmental Risks

Chemicals, Chemotherapy and Fumes
Loud noises
Vibration
Extreme temperatures
Confined spaces
Allergens: dust, mold and/or pollen
Magnetic fields
Radiation
Sharps
Latex
Combative Patients/Visitors

Blood-borne Pathogens

Exposure to infectious hazards, blood, body fluids, non-intact skin, or tissue specimens
Contact with patients or patient specimens is possible
Unplanned or unexpected exposure

Education, Certification, Computer and Training Requirements

Associates degree required. Bachelor’s degree preferred
New Jersey State Nursing License and BLS certification required
0 – 1-year experience. 2-4 years’ experience preferred
Previous leadership experience preferred
Ability to communicate in English, both orally and in writing
Strong interpersonal and organizational skills
Ability to perform diverse work assignments with time limitations and with a high degree of accuracy
Ability to use problem solving, critical thinking and priority setting skills
Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred
Experience with Standard Office Technology in a Window based environment preferred
Experience with Patient care equipment preferred
Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred

Travel

Ability to commute to satellite offices as needed.

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

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