LVN (Centralized Phone Triage) - Remote Opportunity

Austin Regional Clinic • Full-time • Remote • 3m ago

ABOUT AUSTIN REGIONAL CLINIC:

Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/

PURPOSE:Under general supervision, provides routine nursing care within the limits of nursing knowledge, education, licensure, experience and ethical, legal standards of care. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.

RESPONSIBILITIES:

Accurately and completely performs patient follow-up activities including laboratory results
and diagnostics, appointments, referrals, medications, and call backs.
Able to assist in the ordering /re-ordering of prescriptions within the guidelines of the
company protocol.
Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
Regular and dependable attendance.
Follows the core competencies set forth by the Company, which are available for review on CMSweb.
Works holiday shift(s) as required by Company policy.
Accurately and completely reports and documents status, care rendered, response to care, provider orders, contacts with patient and/or other healthcare providers.
Participates in the orientation of new employees.

QUALIFICATIONS:

Education and Experience

Required: High school diploma or equivalent. Graduation from an accredited school of vocational nursing.

Preferred: Previous experience in an ambulatory or acute care setting preferred.

Knowledge, Skills and Abilities

Ability to engage others, listen and adapt response to meet others’ needs.
Ability to align own actions with those of other team members committed to common goals.
Excellent computer and keyboarding skills, including familiarity with Windows.
Excellent verbal and written communication skills.
Ability to manage competing priorities.
Ability to perform job duties in a professional manner at all times.
Ability to understand, recall, and communicate, factual information.
Ability to understand, recall, and apply oral and/or written instructions or other information.
Ability to organize thoughts and ideas into understandable terminology.
Ability to apply common sense in performing job.
Knowledge of all activities associated with the delivery of quality nursing practices and duties assigned to this role
Skill in nursing practices within the scope of responsibilities assigned to this role
Skill in organization and efficiency
Excellent customer service skills.
Excellent interpersonal & problem solving skills.
Ability to manage multiple nursing activities simultaneously with frequent interruptions in a fast –paced environment
Ability to have excellent attention to detail.
Ability to work in a team environment.

Certificate/License: Current licensure as a Licensed Vocational Nurse (LVN) in the State of Texas and current AHA approved Basic Life Support (BLS) Healthcare Provider Cardiopulmonary Resuscitation (CPR) course completion card. Will be required to maintain a current vocational nursing license and CPR certification during employment.

Work Schedule: Monday-Friday from 8:30am to 5:30pm.

Work Location: Training and orientation at our Administrative facility. Work-from-home opportunities after ~90 days. Must reside in Texas and be willing to attend on-site training and occasional in-person department meetings in Austin, TX.