Responsibilities Supervisor, Assessment & Referral (RN) Opportunity
This full-time opportunity offers 40 hours per week, full benefits, and a 8 hour shifts. New 12K Sign-On Bonus is available for new employees!
Emerald Coast Behavioral Hospital provides inpatient treatment services to children, adolescents and adults at our 86-bed facility in Panama City, FL and outpatient services to adolescents and adults at our outpatient centers located throughout the Florida Panhandle. Additionally, we offer specialized treatment for active-duty military members through our Military Resiliency Program, specialized chemical dependency treatment and TMS therapy for chronic depression.
Visit us online at: https://emeraldcoastbehavioral.com/
The Supervisor of Assessment & Referral assists the Director of Assessment & Referral with the administrative oversight and clinical supervision of the Admissions and Referral Department. Assists in the supervision of staff in the provision of patient access to care and behavioral health assessment services, including call management, clinical evaluations for level of care, crisis intervention, admissions, and referrals. Assists with departmental adherence to policies and procedures, regulatory compliance, service excellence, and data entry/management. Assists in the development and management of processes related to efficient and smooth admission processes. Actively involved in hiring, training, performance evaluations, competency assessments, scheduling, and disciplinary actions of staff. Performs Assessment Specialist duties during assigned shift.
Job Duties/Responsibilities:
- Performs Assessment Specialist duties to include but not limited to triage, psychosocial screenings and evaluations of all patients, voluntary and involuntary, who present to the facility with a primary psychiatric, behavioral, or substance abuse complaint. Provides accurate evaluation of medical necessity, offering alternative levels of care when feasible. Evaluates referral for any medical issues and concerns. Reviews with Physicians to determine facilities medical capability. Initiates a collection and assessment of information for payers; completes pre-certification and continued stay authorization. Works with and serves as back-up to utilization review.
- Oversees and monitors the assessment & referral process to ensure quality assessments, appropriate admissions as well as appropriate referrals are provided. Maintain effective lines of communication between the staff and the physician as the staff must work in conjunction with the admitting physician to establish appropriateness of admission, establish clinical diagnosis and treatment.
- Oversees telephone triage activities. Monitors triage calls and information provided during the telephone triage such as offering assessment, referral information provided, access emergency medical or police services when needed. Ensures documentation of calls into computer-based systems.
- Prepares schedule and in conjunction with Director, monitors FTE’s and stays within operating budgets. Administers staffing levels of both clinical and non-clinical direct care staff. Monitors staff for adequacy in provision of care. Directs staff rotations and reschedules personnel to meet increased or decreased service demands.
- Assists the Director in hiring, training, performance evaluations, competency assessments, scheduling, and disciplinary actions of staff. Ensures staff is knowledgeable and competent to perform duties by providing orientation, training, and continuing education. Assures appropriate work production and documentation in accordance with policies and regulations through audits, supervision, and goal setting.
- In the absence of the Director, assumes the responsibility for the role as assigned.
Benefit Highlights:
- Challenging and rewarding work environment
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plan
- 401(K) with company match and discounted stock plan
- SoFi Student Loan Refinancing Program
- Career development opportunities within UHS and its 300+ Subsidiaries!
- More information is available on our Benefits Guest Website: benefits.uhsguest.com
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com
Qualifications Requirements:
- Associate degree in nursing required. Bachelor’s degree in nursing preferred.
- 1-3 years of related experience required.
- Current FL RN License or Compact State License
- The ideal candidate thrives in a fast-paced work environment, has strong team building skills, and understands fiscal and operational responsibilities.
- Ability to work Monday-Friday, 3pm to 11:30pm. Ability to adjust personal schedule to accommodate the needs of the facility. 24-hour on-call status as scheduled.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
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