Description
Introduction
Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Parkland Medical Center have the opportunity to make a real impact. As a(an) Clinical Support Resource RN you can be a part of change.
Benefits
Parkland Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
It is an exciting time to be a nurse at HCA Healthcare! Come unlock your career potential and see how rewarding it can be to reach your personal and professional goals. Help to advance the practice of nursing and improve positive outcomes for your patients as a (an) Clinical Support Resource RN. We want your knowledge and expertise!
Job Summary and Qualifications
Position Summary:
The Clinical Support Resource RN supports high quality, patient-centered care by offering feedback, guidance, and mentoring to new graduate nurses and/or nurses that are transitioning to a new specialty. The Clinical Support Resource RN supports multiple units, providing guidance and education on the hospital’s standard of nursing practice, policies, and procedures to ensure compliance with all accrediting and regulatory agency requirements.
Major Responsibilities:
Quality
• Performs rounds on each nursing unit, continuously observing, assessing the quality of patient care, and identifying nursing educational needs. Escalates concerns about nursing skills, patient care, policies, processes, and equipment as appropriate.
• Utilizes skills of observation. Provides feedback on nursing assessments, nursing diagnosis, planning, intervention, and evaluation of patient care.
• Provides feedback and mentoring on patient assessments and care planning.
• Provides assistance with performing or troubleshooting specific skills.
• Maintains IMobile phone for easy contact by new graduates or nurses within scope of support.
• Tracks requests to identify most commonly requested skills for purposes of enhancing orientation & education.
• Fosters teamwork and contributes to achievement of team goals.
• Attends rapid responses and codes as needed, to observe, provide feedback, and debrief, facilitate education, direction, coaching before, during and after the rapid response or code as indicated.
• Shares knowledge/expertise and assists co-workers.
Service
• Serves as an example of professional nursing practice and promotes pride in nursing for the organization, the community, and the health care industry.
• Demonstrates caring and empathy in all interactions and advocates for patient- and family-centered approach in all decisions and actions.
• Promotes evidence-based best practices that enhance the patient experience, including SAFETY rounding, communication fundamentals/AIDET, Teach-Back, Narrating Care, etc.
• Ensures that nurses within scope of support have a clear understanding of how to integrate patient experience behaviors into quality, safety, and nursing practice.
• Demonstrates excellent communication skills, including active listening. Ensures patients, physicians, and colleagues have a clear understanding of all communications, and escalates care concerns appropriately.
• Participates as an engaged, active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues.
• Maintains a professional appearance and demonstrates behaviors consistent with established policies/procedures.
People
• Serves as a mentor and direct support for nursing colleagues.
• Fosters teamwork and contributes to the achievement of team goals.
Growth
• Seeks opportunities to impact the growth of the organization by promoting excellence in patient experience and providing high quality care to the patients served.
• Encourages physician engagement by elevating care of the workforce and mitigating escalations.
Finance
• Assumes personal accountability for work time.
Other
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”
What qualifications you will need:
• Bachelors Degree in Nursing Required
• Masters Degree in Nursing or related field Preferred
• 2+ years experience as an RN Required
• 1+ years experience in a leadership role Preferred
• 1+ years experience as a preceptor Preferred
Located in Derry, NH, Parkland Medical Center is a regional acute-care hospital offering 86 beds and a Level III Trauma Center. HCA Healthcare owns the facility, along with three other hospitals, two freestanding emergency rooms, an ambulatory surgery center, and an urgent care center in New Hampshire. The organization employs 2,600 colleagues and 554 physicians, provides 15.8 million in uncompensated care, and pays 43.8 million in taxes annually. HCA Healthcares other New Hampshire hospitals include Portsmouth Regional Hospital and Frisbie Memorial Hospital in Rochester, as well as freestanding emergency rooms in Seabrook and Dover. In 2023, a third freestanding emergency room will open in Plaistow.
HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that leverages our size to make a real impact in our industry! Our Talent Acquisition team is reviewing applications for our Clinical Support Resource RN opening. Submit your application today and help advance the practice of nursing.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.