Medical Assistant - Pain Management

Madison Health • Full-time • London, OH • $16 - $23 / hour • 4m ago

Are all hospitals the same? Not on your life. Hospitals are as different as the people who work in them. At Madison Health, our staff members know that kindness and compassion have a healing power all their own. They recognize that they each play a special role in creating a caring environment for our patients.

We are always looking for caring healthcare professionals to join our family of caregivers. Our associates are empowered to help improve the lives of others and the quality of care our patients receive.

What we offer:

Competitive compensation and benefits packages including medical, dental and vision coverage
Paid Time Off
Tuition/Professional Development reimbursement
Hospital paid life insurance, short and long-term disability insurance
Retirement savings account with employer match
Employee wellness program

Why London, Ohio?
London is a growing community just 25 minutes west of Columbus, OH. London offers a small town feel while still being close to metropolitan areas where you have easy access to a blend of entertainment and cultural experiences.

About the position: As a Medical Assistant at Madison Health, you will be responsible for supporting the patient care treatment process by assisting the physician and other clinical staff in the appropriate delivery of patient care services. Ensures that patients are properly received and the necessary business and record keeping functions are completed prior to the patient receiving medical services. This is a day shift position.

Key job qualities/duties:

Assist in delivery of direct patient care as directed. Complete accurate documentation in patient records and charges as directed. Assist physician with patient treatments and offer support to patient and monitor patient throughout clinical visits. Correctly identify patient by name for any direct care procedures and/or treatment, check identification of patient by use of their name band and ensure that a patient is always banded with proper name as required.
Support clinic team to follow the performance expectations for reaching the key performance indicators (KPIs) for a sustainable program: market capture goals, seeing four patients per hour, reaching 30% procedure ratio, and completing time out and chart audits to monitor quality of care.
Exhibit knowledge of the pain management center and the management line of authority to follow proper line of communication. Maintain and comply with policies, and paperwork for Pain Management Center.
Accurately schedule all clinical and procedure appointments as required. Continuously maintain and monitor schedules to ensure full daily appointment utilization. Accurately receive and transmit information to and from physician’s offices regarding pain management patients’ care plans. Complete Pre-Registration and Registration of all clinical and procedure patients per hospital policy and processes.
Support or assist with clinical data entry as directed by Clinic Manager and Regional Director in a timely manner per clinical policy. Transmit charge sheets to third party billing service in a timely and accurate manner.
Answer telephone promptly, direct calls appropriately, and relay messages. Assemble New Patient Packets and process for mailing daily as needed. Responsible for in-coming and out-going referrals. Scan necessary documents to have patient charting complete. Enter data into iStats and hospital data base when required.

What qualifications are we looking for?

High school diploma or equivalent preferred.
Medical Assistant certification preferred or equivalent experience in a primary care setting.
BLS certification within 30 days of employment required.

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