As a Clinical Nurse Coordinator (Charge RN) you will work under the general supervision of the Manager of Nursing Services, Director of Nursing, or designee and you will assume responsibility for the direction and coordination of all functions of the unit on your designated shift. In collaboration with other members of the multidisciplinary team, you are responsible for the ongoing assessment of the quality of patient care services provided on the unit.
Shift: PM shift (3:00pm - 11:30pm)
Job Duties & Responsibilities:
Oversee patient care provided in the inpatient departments.
- Interact with the multidisciplinary team to learn the status of patient’s care.
- Provide direct services according to professional discipline and training.
- Delegate assignments.
- Complete required medical record documentation and correspondence in an accurate and timely manner; monitor the same with staff.
- Interact regularly with medical staff to promote open communication, mutual problem-solving, positive relations, and to provide quality services.
- Meet with patients and/or staff when patient is experiencing compliance struggles. Consistently demonstrate support to patient and the treatment process.
- Act as an advocate for patients and their families, assisting in conflict resolution as needed.
- Coordinate with admissions.
- Milieu management.
- Attend/Conduct treatment team and staffings.
- Ensure environmental safety rounds are being completed.
- Communicate patient acuity regarding staffing needs.
Support and implement the clinical program in conjunction with the Medical Director, the Director of Nursing, the Manager of Nursing Services, and Managers of other departments.
- Suggest program revisions and appropriate unit metrics based upon patient and staff feedback as well as Performance Improvement metrics.
- Use knowledge of patient rights to act as patient advocate and to respond to patient grievances.
- Participate in resource evaluation and equipment maintenance.
- Monitor staff members in the use of resources and equipment to maintain a cost-effective, efficient, safe, and productive work environment.
- Identify clinical competencies specific to the duties of the position and populations served.
- Maintain primary responsibility to communicate program performance information to the Manger/Director.
Direct services to assure optimal standards of care and practice.
- Assist with the development of measuring goal achievement.
- Communicate goals to the staff.
- With the Manager of Nursing Services and Director of Nursing, establish goals for the programs that are consistent with the goals and mission of the Hospital, in collaboration with key personnel.
Under the guidance of Manager of Nursing Services and Director of Nursing, demonstrate understanding of the Joint Commission on Accreditation of Healthcare Organizations (Joint Commission), and other regulatory agency compliance regulations.
- Involve self in the learning and the application of standards relevant to the Rogers Improvement System department.
- Participate in in services/seminars and other meetings to increase involvement and awareness of regulations.
- Participate in Performance Improvement teams that lead to improvement or risk reduction in own and other Hospital areas.
Participate in Hospital committees, meetings, and team projects as requested.
- Demonstrate punctuality and preparedness.
- Demonstrate the ability to facilitate a meeting and to keep it on track.
- Contribute in a positive, solution-focused manner.
Personnel.
- Promote a team by example and by participating in workload completion, when necessary.
- Interact with employees in a sensitive, positive manner.
- Understand and use the Human Resources policies and procedures manual.
- Involve Manager/Director and Human Resources staff in any potentially volatile employee-related situation.
- Communicate with employees promptly when incidents arise that may be a detriment to their performance or to the Hospital in general and share information with the Manager.
- Assist employees in professional growth.
- Assist with developing performance standards by which employees can be measured.
- Assist with developing measurements for competence within each area of responsibility.
- Assist management with recruitment, hiring and training employees according to accurate and current job descriptions.
Conduct self in a professional manner.
- Demonstrate organizational skills that promote timely response to all inquiries and to project completion.
- Communicate with all individuals in a positive and professional manner.
- Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution.
- Communicate concerns and provide solutions for same.
- Comply with the Hospital’s policies and procedures and the Infection Control and Employee Health programs.
- Project a professional image by wearing appropriate professional attire.
Additional Job Description:
Education/Training Requirements:
- Graduate of an accredited school of nursing.
- BSN Preferred.
- Psychiatric-Mental Health Nursing Certification (PMH-BC) preferred.
- Current licensure in the State of Wisconsin as a Registered Nurse, or current active multistate Registered Nurse License.
- Minimum of two years of experience as an RN preferred with experience in behavioral health.
- American Heart Association Healthcare Provider CPR certification is required within thirty (30) days of date-of-hire. Annual re-certification is required.
- Formal training in management of the aggressive patient within sixty (60) days of date-of-hire. Annual re-certification is required.
