St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Performs general medical assisting functions. Ascertains and records patient's vital signs, height and weight. Assist with minor surgical procedures and Urology procedures in office, prepares equipment for doctor when no assistant is necessary. Performs EKGs, phlebotomies, nebulizers, immunizations and injections.
JOB DUTIES AND RESPONSIBILITIES:
ESSENTIAL FUNCTIONS:
1. Actively participates in maintaining and/or improving quality improvement initiatives regarding Physician Billing computer system and patient satisfaction survey.
2. Maintain high level of competence on Physician Billing computer system.
3. Takes active role in facilitation team approach to functions within the department:
- Attends departmental meetings.
- Actively participates as a team member in resolution of problems as they are identified.
- Analyzes current procedures, bringing suggestions for improvement to the attention of team members and supervisor for consideration.
4. Open and close office as required.
5. Assists in filing charts and retrieving charts in preparation for next day.
6. Assists in filing lab reports, etc.
7. Cleans and autoclaves contaminated instruments and other supplies.
8. Keeps exam rooms supplied and in order.
9. Orders medical supplies in a timely fashion.
10. Disposes of Bio-Hazardous waste and regular waste.
11. Checks patient's height, weight, blood pressure, pulse, respiration and temperature.
12. Ascertains patient's chief complains and describes same in chart accurately and succinctly.
13. Records drug allergies and present medications.
14. Prepares patient and or equipment for provider prior to his/her entering room.
15. Performs electrocardiograms, phlebotomies, nebulizers, immunizations and injections.
16. Prepares sterile fields with instruments, sutures for minor surgery.
17. Prepares room for gynecological exams with appropriate supplies.
18. Measures length, head circumference and weighs infants prior to well baby check ups.
19. Answer telephone within three rings, prioritize calls and coordinate service with the answering service.
20. Assists with patient education re: diet, medications, etc.
21. Works with physician, nurse practitioner, and/or physician assistant as directed.
22. Assists in capturing accurate patient demographic information.
23. Utilize computer system to schedule appointments and track referrals.
24. Accurately completes charge slip to include nurse related charges and diagnosis.
25. Actively participates in all quality improvement programs.
26. Maintains confidentiality of all materials handled within the Network/ Entity as well as the
proper release of information.
27. Complies with Network and departmental policies regarding issues of employee, patient and
environmental safety and follows appropriate reporting requirements.
28. Demonstrates/models the Network’s Service Excellence Standards of Performance in
interactions with all customers (internal and external).
29. Demonstrates Performance Improvement in the following areas as appropriate: Clinical
Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.
30. Demonstrates financial responsibility and accountability through the effective and efficient
use of resources in daily procedures, processes and practices.
31. Complies with Network and departmental policies regarding attendance and dress code.
32. Demonstrates competency in the assessment, range of treatment, knowledge of growth and
development and communication appropriate to the age of the patient treated.
33. Takes active role in facilitation team approach to functions within the department:
- Attends departmental meetings.
- Actively participates as a team member in resolution of problems as they are identified.
- Analyzes current procedures, bringing suggestions for improvement to the attention of team members and supervisor for consideration.
OTHER FUNCTIONS:
1. Assists "front staff" as needed.
2. Attends educational training and inservices as required.
3. Other related duties as assigned.
PHYSICIAL AND SENSORY REQUIREMENTS:
Requires sitting, standing and walking for extended periods of time (up to 8 hours at a times). Continually uses fingers for patient care, writing and handling patient charts. Routinely uses upper extremities; occasionally lift items up to 25 pounds. Occasionally push cart with supplies up to 30 pounds. Occasionally push wheelchair with patient weighing up to 325 pounds.
Stoop, bend and reach above shoulder level regularly. Hearing as it relates to normal conversation and taking blood pressure readings. General vision, near vision, peripheral are all required.
POTENTIAL ON-THE-JOB RISKS:
Exposure to infectious disease due to continual patient contact.
SPECIFIC PROTECTIVE EQUIPMENT AVAILABLE:
None.
MOST COMPLEX DUTY:
Assisting with procedures, handling changing responsibilities and priorities between back and front office.
SUPERVISION (RECEIVED BY AND/OR GIVEN TO):
Receives direct supervision from the Office Manager with additional supervision from the office physicians.
COMMUNICATIONS:
Interfaces with employers, patients, visitors and members of the health care team.
ADDITIONAL REQUIREMENTS:
Demonstrates mature, conscientious and professional behavior. Accepts responsibility and follows directions.
QUALIFICATIONS
(MINIMUM)
EDUCATION:
L.P.N. with current licensure.
TRAINING AND EXPERIENCE:
Two years office experience in a similar setting. Current CPR required.
WORK SCHEDULE:
Generally days, evenings, weekends, as assigned.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
