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RN, Patient Educator-Nephrology

ChenMed • Full-time • Norfolk, Virginia, United States of America • 2w ago

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The RN Patient Educator collaborates with medical practitioners and leaders to incorporate chronic disease education into the plan of care for a specialized group of patients. The incumbent in this role is responsible for helping to improve patient health outcomes by promoting and facilitating disease education with the patient and/or family member(s) thereby ensuring their active involvement in care and care decisions. He/She performs direct specialty nursing services to patients as required, ensuring adherence to regulatory standards and all related policies, procedures, and guidelines. The Patient Educator, Specialty (RN), is also accountable for the development and delivery of clinical education to patients that increases their knowledge of disease processes, improves patient engagement in care, and reduces hospital and ER admissions.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

Provides chronic disease education relative to quality care for a specific patient population. Coordinates care between their primary care physicians, community specialists and vendor services including hospitals.
Monitors chronic disease program performance across multiple medical centers. Identifies gaps and implements improvements in patient and quality outcomes.
Assists with the development of strategies for quality improvement and management related to disease education.
Collaborates with medical center leaders and PCPs to evaluate, develop and implement patient education programs through needs assessment analysis.
Educates patients and/or family member(s) by gaining an understanding of their cultural and religious practices, emotional barriers, desire and motivation to learn, physical and/or cognitive limitations, language barriers and readiness to learn.
Identifies opportunities to minimize fragmentation of health care for patients.
Encourages decision-making about health care options by ensuring the patient and/or family member(s) understand the patient's health status.
Maximizes care skills by observing the patient and/or family member(s) ability to cope with patient's health status/prognosis/outcome and pivoting communication as necessary.
Enriches the patient’s overall health by promoting and encouraging healthy lifestyles.
Selects, adapts and individualizes patient education information by analyzing available brochures, printed materials, videos and other resources that align with the age, culture, religious practices, language, etc. of the patient.
Documents patient care services in patients’ chart and department records as determined by internal policies and procedures and external laws, rules and regulations.
Improves quality results by studying, evaluating and re-designing processes; implements changes as needed.
Coordinates care activities with transitional care team and case management to decrease hospitalizations and lengths of stay.
Develops trusting relationships with internal and external stakeholders to determine areas of opportunity supplemented with remediation strategies.
Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

Strong business acumen and acuity
Excellent knowledge and understanding of general nursing and nursing education functions, practices, processes, procedures, techniques and methods
Excellent communication and interpersonal skills
Skilled in gathering, analyzing, and interpreting information
Strong customer service orientation required
Ability to work across multiple centers of expertise with a range of stakeholders at different levels
Ability to identify problems and recommend solutions
Ability to establish priorities and coordinate work activities
Must be detail oriented
Ability to work effectively, both independently and as part of a team
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
Ability and willingness to travel locally, regionally and nationwide up to 40% of the time
Spoken and written fluency in English
This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

BS in Nursing (BSN) degree required
A minimum of 2 years’ specialty care nursing experience required
A valid, active RN license required; Nursing Compact license preferred
Teaching/training experience required (clinical or patient education preferred)
Experience working with geriatric patients highly desirable
Basic Life Support (BLS) certification required
Certified Nurse Educator (CNE) or similar nursing certification a plus

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

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