Lead Medical Assistant/MA - Family Practice Clinic

Fairview Health Services • Full-time • Lakeville, Minnesota, United States • 2w ago

Job Overview

Fairview Health Services is looking for Lead Medical Assistant at our Lakeville Clinic! This position is approved for 80 hours every two weeks and is benefit eligible position. This position also qualifies for a $2000 New Hire sign on bonus. Some of the benefits we offer at Fairview include medical insurance - as low as $0, dental insurance - also a $0 option, PTO (24 days per year), and 403B with up to a 6% employer match; visit www.fairview.org/benefits/noncontract to learn more and get all the details.

The working lead serves as the “go to” person to assist with communication, coordinates, supervises, and provides training, orientation, and department assimilation. Encourages and motivates team for immediate problem resolution, provides a consistent presence. Anticipates, identifies, and reports departmental areas of concern to clinic supervisor. Champions and promotes a collaborative and conducive team environment. Completes sophisticated and/or high-level project work but is not a substitute for team member thinking and initiative.

Lead Medical Assistants will coordinate daily activities of the team to ensure patient needs are met. They are responsible for daily work assignments and makes adjustments to meet department requirements. Lead MAs will assist with arranging immediate coverage for sick calls and assigns breaks. They will provide observations and assists with testing for proficiency regarding performance, conduct, and behavior management. The Lead will attends clinic meetings and communicate appropriate information; serving as a clinic representative at peer groups or other meetings. Leads will promote an empowering and team centered environment within the department, other site departments, and other clinics. Coordination of staff orientation, training, and orientation to new and existing staff is also be an important function of the Lead MA position.

Refers standards of practice issues to supervisor for resolution.
Is empowered to respond to and help resolve operational issues, including provider issues
Participates in interview process.
Serves as mentor within the dept
Ensures safety policies and practices are maintained.
Solid understanding of sophisticated equipment to ensure it is in working order and quality control logs are completed as needed.

Required

2 or more years' experience in functional area
Graduate of an accredited Medical Assistant Program or LPN
Basic Life Support Certification

Additional Requirements: High standard of creative prioritization skills and priority setting. Shown focus on customer service/patient service with every interaction. Excellent public relations and communication skills. Work as an effective team member to deliver outstanding care. Ability to use appropriate computer applications. Ability to work independently, demonstrate critical thinking skills and engage in ongoing process improvement. Willingness to accept change.

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www..fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.
EEO Statement

EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

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