Senior Medical Assistant

Mass General Brigham • Full-time • Boston, Massachusetts, United States • 2w ago

Site: The General Hospital Corporation

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

Job Summary

Summary
Responsible to directs patients to exam room, obtain and record accurate routine patient vital signs, prepare patients for examination, and assist with performing procedures, injections and other treatments as ordered by provider. Also responsible to provide support to the leadership team by assisting with training more junior staff, facilitating on-going education and functioning as a 'go-to' for peers.

Does this position require Patient Care?
Yes

Essential Functions
-Acts as mentor for the medical assistant staff, leads by example, fosters staff development and assists in training other Medical Assistants.

-Assists physicians and nurses with procedures and treatments as directed.

-Interview patients to obtain medical information, record medical history/vital statistics and measure their vital signs, weight, and height.

-Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

-Explain treatment procedures, medications, diets, or physicians' instructions to patients.

-Perform test as ordered by clinician, such as EKG, immunization administration, nebulizer treatment, or spirometry.

-Clean and sterilize instruments and dispose of contaminated supplies.

-Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

Qualifications

Education
High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Medical Technician [New Hampshire] - New Hampshire Board of Medical Imaging and Radiation Therapy preferred

Experience
direct MA experience or medical field work 2-3 years required

Knowledge, Skills and Abilities
- Excellent communication skills.
- Ability to prioritize tasks in complex and busy environment.
- Accuracy and attention to detail.
- Comply with all local, state and federal privacy and confidentiality rules and regulations.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Managing one's own time and the time of others.

Additional Job Details (if applicable)

Physical Requirements

Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
Carrying Frequently (34-66%) 20lbs - 35lbs
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34-66%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

50 Staniford Street

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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