Job Description At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. Cincinnati Children's is: Recognized by U.S. News & World Report as a top 10 best children's hospitals in the nation for more than 15 years Second Among All Children's Hospitals for National Institutes of Health (NIH) Funding Recognized as one of America’s Best Large Employers (2025) , America’s Best Employers for New Grads (2024) One of the nation's America’s Most Innovative Companies as noted by Fortune Consistently certified as great place to work A Leading Disability Employer as noted by the National Organization on Disability Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) JOB RESPONSIBILITIES Patient Care- Provide competent technical and clinical services and flex daily needs based on CCHMC policy, best practice guidelines and department needs. Assist care providers with procedures and physical exams of patients. Prepare patients for examination and treatment. Provide care consistent with the family-centered care and medical home models. Provide flexible, culturally competent and responsive care to the needs of the patient and family. Treat families as full partners with decision making processes regarding their child's care, which includes offering information, services and support in a collaborative and respectful manner. Customer Service- Act as a customer advocate and strive to better meet the needs of, and to support, patients and/or families. Utilize a customer focus to complete assignments and/or interact with customers in a courteous, attentive and conscientious manner. Respond quickly to parent requests and concerns. Provide appropriate education/information to patients and/or families. Collaboration- Work collaboratively/cooperatively with others and follow complex direction to resolve problems and achieve goals. Develop positive working relationships with peers/colleagues and acknowledges others skills, experience, knowledge, creativity and contributions. Share knowledge and/or provide support for team members. Contribute to and promote a positive and professional work environment/atmosphere. Data Management- Manage records per department policy. Assist with collection of data for various forms. Obtain consent and release of information forms when indicated. Maintain patient files, records and other information. Demonstrate adherence to established documentation practices with accurate and detailed data entry and document management. Laboratory Work and Testing- May manage specimens per protocols. Maintain knowledge of all routine testing processes and retrieve test results. Communicate normal lab results as appropriately delegated. The Medical Assistant with the required training, education and demonstration of clinical competency, performs delegated clinical and administrative duties under the supervision of a nurse or licensed physician. JOB QUALIFICATIONS High school diploma or equivalent Graduate of a program in Medical Assisting AND No directly related experience OR Completion of a formal medical services training program of the US armed forces OR 1 year of work experience in a related job discipline Market Leading Benefits Including: Medical coverage starting day 1 of employment. View employee benefits here. Competitive retirement plans Tuition reimbursement for continuing education Expansive employee discount programs through our many community partners Shift Differential, Weekend Differential, and Weekend Option Pay Programs Referral bonus program for current staff! Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group Physical and mental health wellness programs Relocation assistance available for qualified positions Benefits may vary based on FTE Status and Position Type Primary Location Burnet Campus Schedule Full time Shift Day (United States of America) Department Amb Svcs Plastic Surgery Employee Status Regular FTE 0.8 Weekly Hours 32 Expected Starting Pay Range Annualized pay may vary based on FTE status $17.86 - $21.49 Comprehensive job description provided upon request. Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability Completion of Application You will be asked to fully complete each page of the application to the best of your knowledge. Failure to complete all parts of the application will result in a delay in processing and/or rejection of the application. Need Assistance or Accommodation? Assistance with Application: For assistance or questions about your application, contact 844-369-4224 or cchmc@careers.pure.cloud Accommodation: We provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require an accommodation in the application process, contact 513-803-4748 or HR4U@cchmc.org.
