Caregiver Manager

Family Resource Home Care • Full-time • Moses Lake, WA, US • 1w ago

Join Our Team at Family Resource Home Care!

Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple – to improve more lives!

We are currently hiring for a Caregiver Manager to join our branch located in Moses Lake, WA.

Summary
The Caregiver Manager will supervise and lead a team of caregivers by training, developing and supporting them so they may thrive in their roles and provide quality care for our clients.

Duties

Collaborate with Talent Acquisition: Discuss client needs and market insights.
Engage New Caregivers: Prepare them for their first day prior to orientation.
Clarify Orientation Requirements: Coordinate with Talent Acquisition on new hire essentials.
Conduct Weekly Orientation: Facilitate sessions for incoming caregivers.
Partner with Staffing: Provide insights on client and caregiver requirements.
Facilitate Client Introductions: Accompany caregivers on their initial shift.
Deliver Ongoing Training: Provide individualized sessions, skills labs, and soft skills development.
Ensure Compliance: Work with Compliance to uphold regulations and address caregiver needs.
Serve as Contact Point: Address caregiver inquiries and concerns promptly.
Conduct Performance Evaluations: Offer regular feedback to support caregiver development.
Assist HR: Facilitate progressive discipline as necessary.
Maintain Records: Keep accurate logs of caregiver communications and requests.
Participate in Meetings: Engage in company meetings and training sessions.
Adhere to Policies: Follow all company and regulatory guidelines.
Other Duties: As assigned.

Requirements

Minimum Qualifications:

At least 1 year of experience in healthcare or senior care management.
Proficient in Microsoft Office Suite.
Strong time management and decision-making abilities.
Exceptional leadership and communication skills.
Commitment to enhancing the quality of life for caregivers and clients.
Fluent in English (spoken and written).
2-3 professional references.
Valid driver’s license and auto insurance.

Preferred Qualifications:

Experience with a Point of Care software
Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting.

Benefits & Perks

Medical, Dental, Vision and Prescription Insurance options
3 weeks of Paid Time Off
401k
10 Paid Holidays
Health Savings Account
Employee Assistance Program
Leadership Development Program and career growth opportunities

FRHC is an equal opportunity employer.

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