Penn State Health -
Penn State Health Corporation
Location: US:PA: Hershey
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 8:00a - 5:00p
- Hybrid Role- In office requirement*
SUMMARY OF POSITION:
Responsible for initiatives, optimizing workflows and the Epic system, and collaborating with clinicians to understand need and implement solutions. This role requires onsite presence for rounding on a regular basis with the Super Users.
ESSENTIAL DUTIES: The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
- Voice of operations. Gather and provide information from the Superusers. Coach and mentor the Superusers.
- Be at the forefront for clinical operational readiness.
- Prepare the Superusers for change.
- Facilitate workflow discussions to determine the best way to translate them electronically.
- Workflow discussions include thinking about the big picture to understand steps both in and out of applications.
- Utilize best practices and standard workflows in the application.
- Eliminate clinical errors by making the right thing easy for end users to do.
- Form processes that are easy to replicate and intuitive, so that end users require minimal education to complete them successfully.
- Drive standardization across the health system.
- Facilitate change and participate in change management.
- Prioritize and address stakeholder needs, ensuring that informatics solutions align with both clinical requirements and organizational objectives.
- Focus efforts maximizing the quality improvements in patient care, performance, documentation, and communication.
- Work toward improvements by educating Superusers, and other roles that utilize Epic.
- Focus on operational process improvements, such as throughput, research, and billing.
- Investigate risks stemming from the Epic implementation, and participate in Risk, Quality, and Safety meetings.
- Assist in service recovery when the problems stem from technical -related complaints.
- Facilitate conversations and developing designs for clinical content.
- Validate clinical content, starting with the content and workflows.
- During the build of Epic, attend regularly scheduled meetings with clinical project teams and be available for questions through office hours.
- Participate in all clinical operational readiness activities.
- Perform testing that includes end-user participation, such as clinical validation for data conversions
MINIMUM QUALIFICATION(S):
- BSN degree required
- Currently licensed to practice as a registered nurse by state of employment or holds a multistate RN license through the interstate Nurse Licensure Compact
- Board Certification in Nursing Informatics required within four (4) years of hire
- Four (4) years of Nursing experience two (2) years of informatics experience required.
PREFERRED QUALIFICATION(S):
- Experience and knowledge of implementing a change to operational teams, experience of teaching and training end-users.
- Understanding how to do assessment, trouble shooting, analyzing workflows and optimizing technology in clinical workflow.
- Epic certification or accreditation preferred. If not certified or accredited, must complete Epic certification or accreditation as assigned in related application within 6 weeks after last training class.
WHY PENN STATE HEALTH?
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
For more information: https://this.pennstatehealth.org/#thisIsPennStateHealth
Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
- Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
- Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
- Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
- Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
- Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
For a full list with more detailed information: https://www.pennstatehealth.org/careers/working-here/total-rewards
WHY PENN STATE HEALTH CORPORATION?
There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system.
Within Penn State Health’s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth.
YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.
This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
Union: Non Bargained
