Job Summary
Assumes administrative responsibility and authority for hospital services during tour of duty, with access to administrative on-call staff for direction/assistance with complex problems. Is responsible for coordinating and supervising activities of nursing personnel and for ensuring that appropriate staffing levels are maintained. The Supervisor Nursing guides personnel in the provision of quality patient care for all age groups and provides direct care as the need presents.
Essential Job Functions
- Leading:
- Managing Vision and Purpose: Articulates compelling program direction; updates direction as required; translates direction into goals.1. Models and exemplifies the Leadership Pledge in a consistent and proactive manner. 2. Leads change in a complex healthcare environment. 3. Aligns department with strategy map and continually works to implement drivers in support of Excela Health mission and vision.
- Initiative Acts promptly to resolve problems; initiates better ways of doing things; acts as a catalyst for change.1. Implements at least one process improvement initiative for department on an annual basis.2. Investigates root cause analysis of recurring problems and takes appropriate action.
- Motivating and Influencing Ties contributions to bigger goals; influences and persuades others; builds commitment among diverse groups. 1. Sets ambitious goals in support of Excela Health's mission, vision and True North. 2. Demonstrates ability to eliminate silos by modeling actions and setting example; influences others to think and acts as a unified health system.
- Professionalism/Outreach Challenges oneself to a higher level of performance by taking responsibility for professional growth and development. Promotes Excela Health through participation in at least one community outreach or educational event per year.
- Standards and Accountability
- Accountability holds self and others accountable; takes responsibility for outcomes; achieves results through adherence to standards in a consistent manner. 1. Establishes and maintains a safe working environment; assures staff comply with safety, environmental and infection control guidelines. 2. Equitably applies policies and procedures, issuing corrective action in a fair and consistent manner, as necessary. 3. Assures staff complies with infection control and safety measures set forth by Excela Health. 4. Practices and encourages survey readiness in compliance with agency regulations and guidelines. 5. Demonstrates expectation of confidentiality by continually encouraging staff to keep private information confidential and share information on a need to know basis only.
- Service Orientation and Customer Focus Assesses customer's needs; exceeds customer expectations; considers customers in decision making; improves customer satisfaction. 1. Performs in accordance with Excela health's behavioral standards in support of the mission, vision, true north and values. Holds staff accountable for modeling the behavioral standards. 2. Responds to client service recovery issues within required time frame and to the satisfaction of the customer. 3. Actively and positively promotes the Respect and Recognition initiatives by supporting staff participation in committee membership, activities and projects.
- Planning and Decision Making
- Constructive Thinking Analyzes issues before acting; generates creative ideas; detects patterns and connections; breaks down complex problems. 1. Practices participatory leadership by involving staff in decision-making and problem solving. 2. Considers global implications of decisions made; involves all appropriate departments and individuals for optimal outcome.
- Prioritize and Delegating Acts on most urgent tasks; leverages available resources; reviews own workload; implements workable systems, provides clear direction.
- Communication
- Giving Feedback Provides constructive feedback; helps others improve performance; articulates areas of deficiency. 1. Provides opportunities for staff to actively provide input into decision-making process. Seeks input before decision is made. 2. Provides feedback regarding how and why decisions are made.
- Developing People and Managing Relationships
- Upward Management Updates stakeholders on project progress; uses sound judgment.
- Building and Strengthening Relationships Facilitates open communication; diffuses sources of conflict; demonstrates respect for others; diplomatically negotiates solutions. 1. Facilitates teamwork through coaching and mentoring of staff. 2. Builds trust through fostering empowerment and shared decision making within the appropriate level and scope of authority.
- Attends administrative meetings and participates on committees as required.
Specialty Job Functions
- Directs clinical practice activities of nursing staff to ensure that assessment of patients and the care delivered is in accordance with the Nurse Practice Act, the ANA Standards of Clinical Nursing Practice, and other professional standards of care.
- Holds staff accountable for complying with all aspects of the assessment/reassessment process including, but not limited to, age specific needs and pain management.
- Ensures that care provided is through an interdisciplinary effort that fosters a continuum of patient care that results in desired patient outcomes by making rounds to proactively assess, identify and resolve patient/staff needs and provide interpretation of and direction for the medical and interdisciplinary plan of care.
- Investigates incidents and patient/staff complaints and takes action to resolve.
- Responsible, on 3-11, 11-7, weekends and holidays, to triage injury of a hospital employee, provide first aid and complete associated documents and/or direct employee to the ER as needed.
- Provides support to enable staff to initiate/participate in collaborative discussions that results in optimal patient outcomes.
- Ensures that appropriate staffing patterns are maintained by qualified, competent staff, according to department/unit's scope of service.
- Assists with and facilitates an educational process that enhances the provision and coordination of patient care activities to promote and maintain health, foster self-care and improve outcomes.
- Assists with acquisition of educational materials and application of available resources to meet patient and staff needs.
- Collaborates with physicians and other health care providers to achieve desired patient outcomes and assure continuity of care.
- Maintains open communications with the medical staff and serves as a liaison to answer questions and resolve/address problems/issues.
- Communicates pertinent information to oncoming shift and to appropriate managers when follow-up action is required.
- Acts to resolve conflict involving Nursing Department staff and other disciplines.
- Coordinates the admission process with the nursing units and other departments/disciplines.
- Coordinates preparation for emergency surgical procedures, procurement of needed medication and acquisition of equipment and supplies necessary for continuity of patient care.
- Responsible for the throughput of all patients by providing bed assignments in a timely fashion as well as providing staffing resources and opening overflow units.
- Participates in a Performance Improvement Process designed to enhance the quality of patient care/customer services as well as the probability of achieving desired patient outcomes.
- Ensures that incident reports/SORs are initiated and provide adequate information related to unexpected outcomes.
- Complies with, and oversees nursing unit compliance with, practices that adhere to infection control policies and promote a safe environment of care as identified by the organization, State, JCAHO, OSHA and other regulatory agencies.
- Demonstrates knowledge of policies and regulations and oversees staff compliance.
- Directs activities of the hospital in emergency situations until relieved.
- Assumes appropriate code team role.
- Provides medication safety through non-punitive reporting system and performance improvement activities.
- Adheres to infection control processes including standard precautions.
- Monitors restraint usage to ensure compliance with hospital policy.
- Involves patient and/or family in safety processes.
- Supports identified safety initiatives, including patient identification processes, use of approved abbreviations, etc.
- Participates in continuous survey readiness for inspections and surveys.
- Managers and processes information received or collected to ensure the quality of patient care provided and improve the efficiency and effectiveness of the documentation process.
- Ensures the security and integrity of patient information.
- Assists the staff in achieving complete, accurate and timely documentation.
- Facilitates access to information, charts and scheduling when other departments are closed to assure continuity of patient care.
- Ensures that the staff has the resources and ability to access communications.
- Other duties as assigned.
Required Qualifications
- Graduate of an accredited Nursing Program.
- Bachelor’s Degree in Nursing and two (2) to four (4) years of nursing experience.
- Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
- Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Preferred Qualifications
- Two (2) to Four (4) years supervisory/management experience.
License, Certification & Clearances
- Current licensure to practice as a Registered Nurse in the State of Pennsylvania
- Current Basic Life Support (BLS) approved curriculum of the American Heart Association (CPR and AED) program.
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance
- Current ACLS or completion within one year of hire/transfer date into department
Supervisory Responsibilities
- This position has direct supervisory responsibilities and serves as a coach and mentor for other positions in the department.
- Management responsibilities include hiring, coaching, skills development, recognition and rewards, staff productivity and performance management.
Position Type/Expected Hours of Work
- Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
- Travel may be expected locally between Excela Health locations.
LEAN
- Actively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements. Recognizes the necessity of taking ownership of one’s own motivation, morale, performance and professional development. Strives for behavior consistent with being committed to Excela’s missions, vision and values.
AAP/EEO
- Excela Health is an Equal Opportunity Employer. It is the policy of Excela Health to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, marital status, non-job related disability, veteran status, or genetic information, or any other protected class. Excela Health will conform to the spirit as well as the letter of all applicable laws and regulations.
- Ability to perform the Essential Functions listed on the Physical Conditions and ability to perform the Essential Functions on the Working Condition chart below.
Work Environment
Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines
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When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential – Absolute Necessity.
Marginal – Minimal Necessity.
Constantly – 5.5 to 8 hours or more or 200 reps/shift.
Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely – Less than 0.25 hours or less than 2 reps/shift.
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Physical Condition
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Essential
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Marginal
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Constantly
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Frequently
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Occasionally
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Rarely
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Never
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Extreme Heat
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x
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Extreme Cold
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x
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Heights
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x
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Confined Spaces
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x
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Extreme Noise(>85dB)
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x
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Mechanical Hazards
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x
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Use of Vibrating Tools
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x
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Operates Vehicle (Company)
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x
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Operates Heavy Equipment
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x
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Use of Lifting/Transfer Devices
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x
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x
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Rotates All Shifts
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x
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x
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8 Hours Shifts
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x
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x
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10-12 Hours Shifts
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x
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x
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On-Call
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x
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Overtime(+8/hrs/shift; 40/hrs/wk)
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x
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Travel Between Sites
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x
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Direct Patient Care
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x
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x
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Respirator Protective Equipment
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x
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x
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Eye Protection
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x
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x
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Head Protection (hard hat)
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x
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Hearing Protection
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x
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Hand Protection
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x
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x
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Feet, Toe Protection
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x
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x
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Body Protection
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x
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x
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Latex Exposure
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x
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x
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Solvent Exposure
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x
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Paint (direct use) Exposure
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x
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Dust (sanding) Exposure
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x
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Ethylene Oxide Exposure
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x
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Cytotoxic (Chemo) Exposure
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x
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Blood/Body Fluid Exposure
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x
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x
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Chemicals (direct use) Exposure
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x
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x
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Mist Exposure
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x
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Wax Stripper (direct use)
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x
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Non-Ionizing Radiation Exposure
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x
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Ionizing Radiation Exposure
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x
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Laser Exposure
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x
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Physical Demands
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When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential – Absolute Necessity.
Marginal – Minimal Necessity.
Constantly – 5.5 to 8 hours or more or 200 reps/shift.
Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely – Less than 0.25 hours or less than 2 reps/shift.
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Physical Condition
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Essential
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Marginal
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Constantly
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Frequently
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Occasionally
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Rarely
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Never
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Bending (Stooping)
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x
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x
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Sitting
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x
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x
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Walking
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x
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x
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Climbing Stairs
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x
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x
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Climbing Ladders
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x
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Standing
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x
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x
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Kneeling
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x
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x
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Squatting (Crouching)
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x
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x
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Twisting/Turning
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x
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x
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Keyboard/Computer Operation
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x
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x
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Gross Grasp
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x
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x
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Fine Finger Manipulation
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x
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x
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Hand/Arm Coordination
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x
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x
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Pushing/Pulling(lbs. of force)
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x
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10#
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50#
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Carry
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x
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25#
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Transfer/Push/Pull Patients
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x
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x
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Seeing Near w/Acuity
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x
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x
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Feeling (Sensation)
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x
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x
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Color Vision
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x
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x
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Hearing Clearly
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x
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x
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Pulling/Pushing Objects Overhead
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x
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x
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Reaching Above Shoulder Level
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x
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x
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Reaching Forward
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x
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x
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Lifting Floor to Knuckle
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X
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10#
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Lifting Seat Pan to Knuckle
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x
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50#
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Lifting Knuckle to Shoulder
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x
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20#
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Lifting Shoulder to Overhead
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x
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10#
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When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
