Client Care Professional

SYNERGY HomeCare of Westchester • Full-time • Scarsdale, NY, US • 1w ago

Here at Synergy HomeCare, we are more than a caregiving agency - we are a family. We are dedicated to fostering a caring and supportive environment that prioritizes the well-being of our clients and their loved ones. We are seeking compassionate and professional caregivers to join our team. If you are passionate about delivering high-quality care with consistency and reliability, we encourage you to become part of our family. Our clients place their trust in us to provide dependable, exceptional care that makes a meaningful impact in their lives.

At Synergy HomeCare, we strive to provide exceptional care and improve the lives of those we serve. We are seeking a Client Care Professional, a versatile role combining Home Health Aide (HHA) duties with office-base support. This flexible, on-call position involves providing care during critical moments and assisting with patient care coordination. I deal candidate is an experience HHA with a passion for improving healthcare quality for patients and families.

Key Responsibilities:

Provide hands-on assistance with activities of daily living (ADLs) as required by clients.
Assist with grooming, bathing, dressing, ambulation, and other personal care tasks.
Initiate and participate in conversations to create a positive and supportive environment.
Identify potential clients in need of more home care services and communicate this information to the agency promptly.
Assist clients with activities such as carrying & unpacking groceries, provide directions within the community, and support with daily tasks.
Establish and maintain positive relationships with community staff.
Offer emotional support and companionship to clients.
Be observant and attentive to clients' needs, noting any changes in their condition or need for additional care..
Maintain a cheerful, professional demeanor at all times.
Present well-groomed and appropriately dressed in accordance with agency and community standards.
Office support include answering phone calls, acanning Documents, organize and file documents (paper & digital).
Help coordinate internal communications and relay messages between team members, clients, and external parties.
Respond quickly to emergency cases, to clients who require urgent support or quick start.
Be prepared to travel to various locations within a set distance (e.g., clients' homes, office) to assist with case preparation or emergency situations.
Becoming a mentor to HHAs and PCAs, encourage professional growth, be a role model and setting a positive standard for your mentee.
As a mentor, you can help less experienced caregivers improve their skills, boost their confidence, and foster a culture of excellence in caregiving.

Qualifications:

Must possess a valid and current New York State HHA certification.
Minimum of 5+ years of experience as a Home Health Aide preferred.
A valid Cardiopulmonary Resuscitation (CPR) Certificate or Basic Life Support (BLS)
Ability to add and subtract two-digit numbers and to multiply and divide by 10 and 100. Ability to perform these operations using units of American money, American weight measurement, volume, and distance.
Ability to apply common sense understanding to carry out simple one or two-step instructions.
Excellent communication and interpersonal skills.
Ability to build relationships with residents, their families, and community staff.
Ability to speak, read, and write in English sufficiently to understand and interpret the HHA Plan of Care, document care provided on the HHA Time and Activity Report, and able to call the agency to report changes and/or issues related to the patient and/or 911 in case of an emergency.
Proven self-starter with the ability to work independently.
Demonstrated ability to identify and address residents' needs proactively.
Strong observational skills with attention to detail.
Experience with dementia, Alzheimer's, Parkinson's, Diabetes and Stroke.

What We Offer:

Competitive Package: An attractive base salary and benefits package commensurate with your experience.
Career Advancement: Opportunities for professional growth and development within a thriving healthcare sector.
Impactful Work: The chance to make a meaningful difference in people's lives and contribute to the expansion of an essential service.

Benefits include:

Employee Recognition Program
Referral bonus program
Medical Insurance
Dental Insurance
Vision Insurance
Voluntary Benefits
- Universal Life Insurance
- Short Term Disability
- Critical Illness
- Hospital Indemnity
- Flexible Spending Account / Dependent Care Account
IWell Wellness Program: Access to an extensive suite of wellness tools
- Health Discount program
- Pet Insurance
- ID Theft Protection
- 24/7/ 365 Telehealth
- INFINITI Guard Protections – Tech Support, Data Backup, Roadside Assistance
- Paid sick time
- Learning Management System(LMS) for self-paced continued education online
- Professional in-office ongoing training/in services

UPON OFFER OF EMPLOYMENT

Upon offer and acceptance of employment as required under New York industry specific law; the Offer of Employment will be contingent on the following:

Successful completion of a thorough background screening;
Successful completion of a drug screening;
Successful completion of 2 professional references;
A medical physical completed within the past 10 months with clearance for habituation.
Evidence of a negative Tuberculosis (TB) test within the last year
Home Health Care Certification(s).

Synergy Home Care of Westchester is an Equal Opportunity Employer.

HOW TO APPLY:

Email your resume today to: westchesterjobs@synergyhomecare.com or call 914-479-5202 to speak with us directly.

If you are a dedicated and compassionate Caregiver eager to take on a pivotal role within a compassionate team, we encourage you to apply.

Synergy HomeCare of Westchester is committed to diversity and equal opportunities. We welcome candidates from all backgrounds and experience levels. All qualified applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against based on disability.

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