Medical Assistant/Care Manager (BH)

Kalihi-Palama Health Center • Full-time • Honolulu, HI, US • $21 - $26 / hour • 3w ago

Primary Purpose:

The incumbent of this position supports and coordinates integrated patient care for patients receiving Behavioral Health Services at Kalihi-Palama Health Center. The care manager will be responsible for the coordination of care for assigned behavioral health patients with the use of assessment, evaluation, interdisciplinary communication, and processing referrals in order to ensure patients receive high quality and effective healthcare.

The care manager is responsible for enhancing continuity of care and care integration to ensure patients receive the necessary services and treatment in order to improve healthcare outcomes, avoid complications, increase adherence with treatment and reduce unnecessary utilization of emergency medical/psychiatric services.

The incumbent of this position will also serve as a medical assistant for assigned Behavioral Health providers to ensure a coordinated office visit for Behavioral Health patients to include registration, taking vital signs, administration of injectable medications, and recording information in the electronic medical record.

Essential Duties:

Medical Assistant Duties:

Reviews patient records prior to the visit
- Reminds patient of all KPHC appointments as necessary
- Identifies if all previous orders were completed
- Ensures that all necessary reports are in placed
- Reviews gaps in care as necessary
Performs check in duties appropriately and timely

o Records vital signs and other measurements accurately

o Updates all information related to meaningful use and CARF requirements

o Carries out necessary check in clinical procedures appropriately per protocols

Performs check out duties appropriately and timely

o Carries out clinical procedures and order as directed by the provider efficiently and accurately

o Administers medication as ordered by the provider

o Refers patients as necessary

o Complete laboratory orders accurately

Performs administrative duties

o Completes necessary forms

o Follows up on no-shows and schedule as necessary

o Sterilizes, labels and packs instruments as necessary

o Retrieves and returns calls from patients, staff and other agencies in the community

o Calls patients for laboratory and/or other reports

o Schedules appointments as necessary

Operates basic medical equipment
Documents consistently and appropriately in EMR
Communicates with the provider and other members of the team to enhance patient care
Ensure information on patients pertaining to any abnormal lab results are delivered to the provider and received in a timely manner (i.e. lithium level, vital signs)

Care Manager Duties:

Screen patients according to CARF standards using standardized screening tools (PHQ-9, DAST, GAD, Audit-C)

Complete chart audits for assigned providers to ensure CARF documentation compliance

Coordinate patient care needs with Behavioral Health Provider for referrals and applications for benefits/resources

Utilize interventions to engage patients in treatment and reduce non-adherence and no-show rate for Behavioral Health patients

Participate in quality improvement projects to improve healthcare outcomes for behavioral health patients

Communicate with interdisciplinary team to ensure continuity of care for patients

Stock and rotate medications in the Behavioral Health Department. Document the sample psychiatric medication and ensure proper disposal of psychiatric sample medications.

Regular and reliable on-site attendance is required.

Other Duties:

Perform other related duties as assigned

Provide back-up coverage to the front desk staff in their absence.

Observe safety and security procedures; determine appropriate actions beyond guidelines; report potentially unsafe conditions; use equipment and materials properly.
Our model uses the parallel workflow design where workload is distributed throughout the team, thus improving efficiency resulting in better workflow and improved patient and staff satisfaction.

Minimum Qualification Requirements:

Skills/Knowledge:

Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.

Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations.

Demonstrated ability to work as part of an integrated team.

Education:

High School Diploma/GED

Current unexpired Medical Assistant Certification

One-year certificate from an accredited Medical Assisting program

Current BCLS/CPR

Experience:

At least 3 years of medical and/or behavioral health experience preferred

1-3 years working in a medical office or clinic required with front and back office experience preferred.

Experience working with Centricity or other electronic medical record preferred.

Previous experience with basic computer systems.

Basic medical terminology required.

Multi-lingual language skills are helpful.

Kalihi-Palama Health Center is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Related Jobs

Medical Assistant III

Kaiser Permanente • Full-time • Honolulu, HI, US • 1w ago

CMA

Job Summary: Supports practitioner and clinical team to accomplish proactive patient management as delegated by and under indirect supervision of clinic nursing supervisor, and with direction from charge nurse, st...

1w ago

VIEW JOB

Medical Assistant III

Kaiser Permanente • Full-time • Waipahu, HI, US • 4w ago

CMA

4w ago

VIEW JOB

Medical Assistant - Honolulu (Full Time)

Concentra • Full-time • Honolulu, HI, US • 25m ago

CMA

Overview Schedule may be between 7 AM to 5 PM Monday - Friday Location: 545 Ohohia St, Honolulu, HI 96819 Up to $2,500 sign on bonus Please be advised, if you are viewing this position on Indeed, that...

25m ago

VIEW JOB

Medical Assistant - Honolulu (Full Time)

Concentra • Full-time • Honolulu, HI, US • 27m ago

CMA

Overview Schedule may be between 7 AM to 5 PM Monday - Friday Location: 545 Ohohia St, Honolulu, HI 96819 Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth...

27m ago

VIEW JOB

Medical Assistant

DOCS Health • Per Diem • Honolulu, HI, US • 4w ago

CMA

Description Attention all Medical Assistants we are calling on you to partner with us to provide services to our Military Service members. We will primarily work weekends, with some occasional weekdays in the State o...

4w ago

VIEW JOB

PARA MEDICAL ASSISTANT - MENTAL HEALTH (ENTRY) - SHIFT WORK - HAWAII STATE HOSPITAL

State of Hawaii • Full-time • Kaneohe, Hawaii 96744, United States • $4,075 / month • 1m ago

CMA Psych

Recruitment Number 25-0095 THIS JOB POSTING WILL REMAIN OPEN UNTIL 50 APPLICATIONS ARE RECEIVED. PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME. Note: The starting monthly salary is...

1m ago

VIEW JOB

Certified Medical Assistant - Level 1 (Downtown Clinic)

Kalihi-Palama Health Center • Full-time • Honolulu, HI, US • $21 - $22 / hour • 1m ago

CMA

Primary Purpose: The person in this position is a member of the Patient Centered Health Care Home team where each team member plays an integral role in providing patient-centered health care. S/he is respo...

1m ago

VIEW JOB

Certified Medical Assistant - Level 2 (Downtown Clinic)

Kalihi-Palama Health Center • Full-time • Honolulu, HI, US • $22 - $24 / hour • 1m ago

CMA

1m ago

VIEW JOB

Certified Medical Assistant - Level 3 (Downtown Clinic)

Kalihi-Palama Health Center • Full-time • Honolulu, HI, US • $24 - $26 / hour • 1m ago

CMA

1m ago

VIEW JOB

Certified Medical Assistant - Level 2

Kalihi-Palama Health Center • Full-time • Honolulu, HI, US • $22 - $24 / hour • 2m ago

CMA

Primary Purpose: T he person in this position is a member of the Patient Centered Health Care Home team where each team member plays an integral role in providing patient-centered health care . S/he i...

2m ago

VIEW JOB