Description
Providence Saint John’s Health Center is a 266-bed hospital that was founded in 1942 by the Sisters of Charity of Leavenworth, who in 2014 passed its sponsorship to Providence Health & Services. The hospital has 926 physicians on its medical staff and 1,900 employees. The hospital continually achieves top ratings and distinguished hospital awards for clinical excellence and patient safety by the nation’s leading accreditation organizations such as Healthgrades, The Joint Commission and Leapfrog Group. Its core service lines include heart and vascular care, neuroscience, oncology, orthopedics and women’s health. St. John’s is home to the world-renowned John Wayne Cancer Institute, dedicated to clinical research and medical advancements in cancer care.
THE ROLE
Reports directly to the Chief Administrative Officer and is responsible for the strategic planning and operational leadership for Nursing Services. The CNO is accountable for the provision and quality of all nursing services at a facility level in support of Providence Health & Services System and Regional goals. This includes strategically ensuring a balance of optimal and efficient patient care; staff, patient, and physician satisfaction; and cooperative partnerships with other organizational departments and professional groups. With a constant focus on patient-centeredness and staff and patient safety, the CNO creates and maintains standards and systems for care delivery at their facility. These systems of care delivery promote evidence-based practice and are designed to support the management of productivity targets, patient acuity, and appropriate planning for and use of available resources. Continuously monitors changes in Magnet® standards to ensure the Hospital continuously adheres to all standards and requirements.
Essential Functions
- Adheres to policies, procedures and pertinent contracts related to scope and responsibilities.
- Directs the formulation and implementation of patient care policies, procedures and standards of nursing practice for PSJHC. Standards include, but are not limited to, the American Organization for Nursing Leadership (AONL), the American Nurses Association (ANA) and the California Board of Registered Nursing.
- Has a working knowledge of HR policies and procedures and adheres to them.
- Responsible for overseeing/mentoring compliance with standards of regulatory agencies. These include, but are not limited to, the Department of Human Services, the Joint Commission, the Board of Registered Nursing and community agencies.
- Assures compliance to the Providence Integrity Program.
- Has a strong knowledge of the bargaining unit agreement for represented employees and manages this relationship effectively.
- Serves as an active member of the Senior Leadership team.
- Works closely with the Chief Medical Officer (CMO) to enhance nurse/physician collaboration and promote optimum patient and family experience and clinical outcomes.
- Initiates or recommends, in collaboration with managers/supervisors, staffing standards and staff selection criteria, e.g. compassion and critical thinking skills. Ensures standards of performance are developed and implemented, performance evaluated, and appropriate personnel actions are taken in coordination with Human Resource Partners. Provides clarity, continuity and a sense of stability and purpose. Continues to foster a sense of professionalism among the nursing staff to further elevate the standards of nursing practice.
- Leads the development of a Nursing and Interprofessional Strategic Plan with specific goals and objectives.
- Ensures there is a Council responsible for monitoring the development, approval and implementation of clinical standards and policies and procedures. Works closely with leaders in Quality, Infection Prevention and Patient Experience to continuously improve the clinical and patient experience outcomes. Works closely with Human Resources and Talent Acquisition on work force planning and recruitment and retention.
- Develops budget for the division and allocates funds within budget to accomplish objectives. In coordination with assigned Directors/Managers monitors variances against budget. Reviews all requests for capital expense items and follows the current process for submission for approvals.
- Directs the preparation and maintenance of reports. Prepares periodic reports for appropriate executive leadership, as required.
- Consults with and advises appropriate executive leadership of problems related to the operation of the hospital/departments and Nursing Services; recommends changes in administrative policies and current structures and processes to carry out objectives more effectively.
- Develops, monitors, and evaluates program development to include financial, marketing, human resource, ethics, and community needs.
- Identifies strategic issues impacting the organization and the effective delivery of nursing care, treatment and services and the structure, process and outcome implications.
- Serves as a coach and mentor to direct reports and to nurse leaders throughout the organization.
- Provides and maintains effective communications with medical staff, the community, and all levels of supervision and staff. Rounds for improved visibility and to meet specific goals such as safety.
- Ensures the departments/areas comply with regulatory requirements.
- Identifies patient/client needs and develops quality programs to meet those needs as needed and in coordination with other hospital leaders. Ensures delivery of quality services for inpatients/outpatients and all customers.
- Analyzes and evaluates clinical services to continuously improve nursing practice efficiency and effectiveness.
- Actively leads the Shared Governance System and advocates for appropriate resources to support staff nurse involvement in any decisions that affect the practice environment, e.g. supplies, policies, environment design, staffing methods etc.
- Works together with other CNOs within the California Region, with the Regional CNO and with other key Region/System leaders.
- Assists with Region and System initiatives as appropriate.
- Develops and determines priorities and monitors status of special projects on an ongoing basis.
- Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
- Participates in hospital/medical staff committee meetings as required. Attends and serves on professional/civic service organizations as a representative, and conducts/attends departmental meetings.
- Develops effective retention and recruitment strategies. Constantly assesses staffing options in a creative fashion; establishes local best practices and inculcates top practices available from Tenet. Assures strong leadership, accomplished through a positive team approach, resulting in achievement of standards for all service lines, both inpatient and ambulatory.
- Constantly demonstrates a passionate devotion to excellence and service in dealing with all internal and external customers; is extraordinarily responsive to needs and desires; offers the best possible solutions while displaying the best possible values.
- Ensures effective, efficient and economical patient care outcomes. Leads initiatives to continually assess productivity and throughput to optimize resources.
- Ensures that the rights of all patients are respected and maintained by allowing for privacy, cultural diversity and dignity in the provision of care.
- Oversees and coordinates the development of the PSJHC Plan for the Provision of Care.
- Collaborates with management in the formation of marketing plans to support business plans associated with patient care programs.
Qualifications
- Bachelor's Degree in Nursing; or Master's Degree in Nursing
- Master's Degree does not have to be in Nursing, if holds BSN
- Master's Degree (MSN) or higher degree in Nursing (preferred)
- MHA/MBA/MS/MPH/MSN in health care administration or nursing specialty field (preferred)
- Upon hire: California Registered Nurse License (Vendor Managed)
- Upon hire: Board Certification in Nurse Leadership (preferred)
- Progressive management experience in hospital/health care environment.
- 10 or more years of progressive leadership experience as a Nurse Leader.
- Experience as a Director or Administrator of Nursing Departments.
- CNO experience (preferred)
- Nursing Director or CNO experience in a Magnet Designated hospital (preferred)
- Excellent human relations and oral/written communication skills.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Requsition ID: 342626
Company: Providence Jobs
Job Category: Nursing-Patient Facing
Job Function: Nursing
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 7006 PSJHC ADMINISTRATION
Address: CA Santa Monica 2121 Santa Monica Blvd
Work Location: Providence Saint John's Health Ctr-Santa Monica
Workplace Type: On-site
Pay Range: $100.00 - $185.00
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
