The best thing about this roleAre you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.
What you'll doThe Nurse Manager has 24-hour responsibility and accountability for delivery of patient care within the defined patient care areas. The nurse manager identifies goals and opportunities for his/her defined areas consistent with organizational goals, strategies and initiatives. Areas of responsibility include but are not limited to collaboration with organizational leadership in support of the annual operating plan, hiring and retention of personnel, performance improvement activities, and participation on management team and other committees as assigned.
The manager has a variety of department wide high-level responsibilities, including budget preparation, financial analysis, performance improvement, staff supervision and serving as the primary back up in the absence in their Assistant Nurse Manager. The Manager will have direct responsibility and oversight of the employees in their cost centers/divisions.
- Responsible for combination of the following criteria:
- Minimum of one of following and must be responsible for specialty care area which includes OR, ICU, SCU, OB or ED
- Two or more clinical units
- FTE responsibility is ≤50
- Decision Maker
- Develops and accomplishes objectives, strategies and tactics for the Acute Care Unit with special emphasis on Annual Operating Plan Objectives. Where appropriate, institutes corrective actions, including reallocating resources, reprioritizes, and/or recommends modifications to established plans.
- Develops and maintains a departmental structure, operating procedures and core staffing to meet demands for services in collaboration with Acute Care Nursing Director.
- Establishes and/or staffs appropriate intra and interdepartmental committees related to accomplishments of the Annual Operating Plan and Acute Care Nursing Goals.
- Establishes and monitors operating performance standards for the department which ensure the effective day-to-day operation of the department.
- Skilled Communicator
- Mentors staff to develop patient care teams that demonstrate professionalism, competency and quality.
- Establishes timely and effective communication with department staff to keep them aware of important corporate, divisional or departmental information and to receive information and insights from employees.
- Communicates and collaborates effectively with organizational leaders, external customers and agencies.
- Utilizes Relationship Based Care principles in all interactions.
- Articulates clear expectations with staff and members of patient care team.
- Accountability
- Accepts responsibility for all aspects of leadership without blame, complaining or procrastination.
- Identifies and corrects systems, care and service delivery problems which interfere with patient, staff and customer satisfaction issues and/or recommends action to appropriate party.
- Ensures that all areas of the organization receive adequate advice, assistance, and service relating to patient care.
- Evaluates, develops and maintains departmental performance improvement standards and measures in collaboration with unit leadership.
- Ensures compliance with all regulatory agency requirements (e.g. Joint Commission) in collaboration with Acute Care Nursing Director.
- Proactively identifies potential and actual risks to safety, identifies the underlying causes and makes necessary improvements so risk is reduced.
- Ensures staff compliance with annual mandatory education, unit specific competency and annual health assessment.
- Human Resource Management
- Assumes primary responsibility for hiring staff and planning/implementing corrective action plans.
- Ensures that all employees in the department know what is to be accomplished in their jobs; whether their performance is satisfactory and what they can do to improve performance
- Supervises department management staff and others within the department, develops mutually agreed upon standards of performance, appraises performance, and provides direction ensuring effective performance of department responsibilities in collaboration with the Acute Care Nursing Director.
- Ensures that employees in the department possess or are developing the necessary knowledge and skills to perform their work.
- Acts as the Chief Retention Officer of their area.
- Ensures 100% on time performance reviews.
- Financial Resource Management
- Monitors accomplishment of agreed upon objectives at the departmental level; and where appropriate, institutes corrective actions, including reallocating resources, reprioritizing, and/or recommending modifications to established plans.
- Develops service improvements, management systems, expense control programs etc. to ensure achievement of financial objectives in collaboration with the Acute Care Nursing Director.
- Prepares annual budgets, monitors monthly expenditures and prepares variance reports.
- Visionary Leader
- Participates in nursing leadership meetings to create a successful nursing department.
- Actively participates in Professional Practice work of the nursing department and ensures staff participates as well.
- Develops goals for the Nursing department and unit that are aligned with the Annual Operating plan in collaboration with the Acute Care Nursing Director.
- Directs implementation of and ensures regular meetings of unit councils.
- Development of Bassett Network/System Thinking - A leader who thinks globally and adopts philosophy of continuous improvement for Bassett processes/systems and the Bassett Network.
- Develops working relationships with partners in The Bassett System to effect positive results with emphasis on building relationships with ambulatory nursing leaders in BPG and regional sites.
- Regularly assesses opportunities to enhance system(s) performance
- Develops action plans and completes them to improve patient and employee satisfaction
- Connects with counter parts at affiliate sites to actualize potential for adoption of best practices and standardization
- As appropriate, takes action to create a better experience for patients traversing the continuum of care.
- Measures deployment of resources and develops plans to optimize ROI.
What we need from youEducation:
- Bachelor's degree in Nursing or healthcare field required
- Master's degree preferred
Experience/Qualifications:
- 5 years of experience as a Nurse Manager or another equivalent role in a healthcare setting required
Scope/Responsibility:
- Responsibility for combination of the following criteria, minimum of one of following and must be responsible for specialty care area which includes OR, ICU, SCU, CVI, OB or ED;
- Responsibility for 2 or more clinical units
- FTE responsibility is greater than or equal to 50 FTE
Licensure/Certificates:
- NYS Licensure as a Registered Nurse
- NYS Driver's license required
- Certification in area of Specialty required
Skills:
- Demonstrated leadership, management and solid interpersonal skills are essential
- Foster interdisciplinary and collegial relationships with all levels of management, with clinical providers and with staff
- Work collaboratively as part of a matrix leadership team at all levels of interaction within a highly complex organizational structure
- Lead with integrity and emotional intelligence
- Precept and mentor other staff members
- Strong facilitation skills and teambuilding skills
- MS Office skills required (includes Word, Excel and PowerPoint)
- Databases and business analytic skills preferred
- Knowledge of healthcare financial structures - ability to analyze data and develop and maintain operational budgets, making recommendations and implementing approved strategies for revenue enhancement and expense management
- Patient-focused philosophy of care delivery and supporting operations
- Knowledge of accepted healthcare management principles, with emphasis on workforce leadership
- Previous experience preparing and reconciling budgets required
- Critical thinking skills - ability to manage in a fast paced, demanding environment with a sound thought process and composure
- Knowledge of nursing management systems, tools and resources: EHR, benchmarking tools, quality management toolkit, etc.
Physical Requirements:
- Walking, sitting, lifting no more than 50 pounds
- Working irregular hours
- Pushing and pulling heavy objects
- Full range of body motion including patient handling
- Position requires reaching, bending, stooping and handling objects with hands and/or fingers
Total RewardsWe are also offering a sign-on bonus for this position! The bonus amounts are based on the position type and are listed below. Additional details and eligibility requirements will be discussed during the interview process. Current employees of Bassett Healthcare Network are not eligible and are encouraged to apply through the internal job board. At the discretion of leadership, this program may terminate or be suspended at any time.
Bonus Amount:
- RN (excluding management) sign-on bonuses are awarded in the amount of $20,000 for full time
- LPN sign on bonuses are awarded in the amount of $10,000 for full time
Eligible Employers:
- A.O. Fox Hospital, Bassett Medical Center, Cobleskill Regional Hospital, Little Falls Hospital, O'Connor Hospital, Valley Health Services and Valley Residential Services
Pay TransparencySalary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement.
Pay Range Minimum:USD $115,876.17/Yr.
Pay Range Maximum:USD $173,814.26/Yr.
We love the difference people bringWe provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.
