Job Details
Job Location: Minot, ND
Position Type: Full Time
Education Level: High School
Salary Range: Undisclosed
Job Shift: Any
Description
POSITION: Certified Medical Assistant III: Orthopedics Clinic Minot Location
PAY RANGE: Based on experience
CLASSIFICTION: Full Time
BENEFITS AND PERKS
- Competitive Compensation Package
- Comprehensive Benefit Package
- 100% Retirement Match up to 6% (403b)
- Flexible Spending with Employer Deposit
- Service Awards and Recognition Programs
- 100% Paid Tuition Assistance (for qualified employees)
- Employer Provided Training Programs
- Options available for relocation and housing
- Community Orientation Paid by McKenzie Health
- Certification/License Fees: paid or reimbursed
- Continuing education: paid or reimbursed
- Clothing: Certain branded clothing provided
- McKenzie Health Supports Work-Life Balance
POSITION DESCRIPTION
The CMA III provides basic care to patients and helps in the maintenance of a safe and clean environment under the direction and supervision of the RN/LPN in the clinic setting. The CMA as the ability to maintain regulatory requirements, nursing and office/ clinic policies, procedures, and standards.
Supervisory Responsibilities:
Specific Duties and Responsibilities:
- Escorts patients to examining rooms, takes detailed medical histories, and determines the reason for the visit.
- Maintains established office/clinic policies and procedures, goals, performance improvement program, safety, environmental and infection control standards, and protocols.
- Maintains a safe, comfortable, and therapeutic environment for patients and families per office/clinic standards.
- Provides general aspects of care that meet psychosocial or physical needs or both simultaneously, within the nursing assistant’s scope of practice.
- Meets communication needs of patients.
- Treats patients and their families with respect and dignity. Finds and addresses psychosocial, cultural, ethnic, and religious/spiritual needs of patients and family.
- Demonstrates performance reflecting the initiative and responsibility expected of a nursing assistant.
- Performs other duties as assigned, within the Medical Assistant’s scope of practice.
- Performs basic patient care responsibilities considering needs specific to the standard of care for patient’s age.
- Notifies proper licensed personnel when patient complaints.
- Maintains knowledge of operation and maintenance of clinical equipment, drugs, and supplies.
- Demonstrates ability to communicate to the RN or LPN any observed changes in patient status and responses. Maintains awareness of the needs of the pediatric, geriatric, and general patient population.
- Response is proper to the patient in emergencies or physically distressful situations.
- Must have strong oral communication skills (reading, writing, speaking and comprehension).
Note: McKenzie Health reserves the right to assign, reassign, or eliminate duties and responsibilities as necessary. The description of critical job features is not exhaustive and may change as deemed appropriate.
Required Skills and Abilities:
- Personal Qualities:
- Outgoing: An approachable and engaging personality that fosters strong relationships with staff, patients, and healthcare providers.
- Positive Outlook: A proactive attitude that promotes a constructive, can-do environment, even in challenging situations.
- Proactive Problem Solver: Demonstrates initiative in identifying and addressing challenges before they become issues, improving operational efficiency.
- Accountable: Takes full responsibility for actions and outcomes, demonstrating reliability and integrity in all aspects of the role.
- Exceptional Follow-Through: Consistently ensures that tasks are completed efficiently and accurately, meeting or exceeding expectations.
- Organizational Skills: Strong ability to manage multiple tasks, prioritize effectively, and keep the laboratory running smoothly and efficiently.
- Collaborative: Works well with others, fostering a team-oriented atmosphere and encouraging input from all departments to achieve common goals.
- Friendly: Maintains a warm, approachable demeanor that creates a welcoming environment for both staff and patients.
- Exceptional Customer Service Skills: Provides outstanding service to both patients and internal departments, ensuring a positive and seamless experience for all stakeholders.
- Leads by Example: Demonstrates leadership through actions, setting a high standard for others and promoting a culture of excellence and accountability.
- Mentors Others: Actively invests in the development of team members, offering guidance, support, and professional growth opportunities.
- Builds Up Others: Encourages and inspires colleagues, fostering a positive work environment and a sense of teamwork and collaboration.
- Dedicated to the Mission: Demonstrates a strong commitment to the organization’s mission and values, aligning personal and team goals with the larger objectives of the healthcare facility.
- Committed to Continuing Growth: Embraces continuous learning and professional development, actively seeking opportunities to grow and improve both personally and as a leader.
- Embraces Change: Adaptable and open to new ideas and changes in technology, processes, or strategies, promoting an environment of innovation and growth.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Prolonged periods of periods of standing and bending.
- Must be able to lift up to 15 pounds at times.
Qualifications
Qualifications:
- Must be a graduate of a recognized Medical Assistant program
- North Dakota (ND) registration as an MAIII through the ND Board of Nursing.
- Basic Life Support (BLS) certification needed within six months of employment.
- Prior experience in a healthcare setting is preferred.
- Must complete a background check and drug screening.
McKenzie Health is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, color, sex, disability, national origin, race, religion, or veteran status.
