Home Care Aide Client Advocate

SYNERGY HomeCare of Long Beach • Full-time • Long Beach, CA, US • 3w ago

Are you an experienced Home Care Aide (HCA) looking to advance your career? Do you have home care scheduling experience?

Synergy HomeCare, a licensed premier non-medical service provider, has an immediate opening for Care Advocates to engage with and care for seniors and short-term clientele, including children and working adults.

As a Care Advoate, you will have the exciting opportunity to be part of a rapidly growing, high-end concierge care program and work with our national accounts.

Qualified candidates must be a Home Care Aide (HCO) and willing to cover last -minute shifts and work in the office when needed.

This role offers the perfect entry-level opportunity for candidates who aspire to take on responsibilities as a healthcare administrator, oversee people and plans, and drive towards meaningful business outcomes.

Responsibilities include:

Caregiving – Work scheduled and last-minute cases, including childcare cases;
Assisting with Back-up Care Accounts, including 1st in line to work cases;
Taking on-call days on a rotational schedule;
Coordinating and recording intake of all referrals;
Interfacing with clients and caregivers for quality assurance;
Answering incoming phone calls;
Entering computer data;
Assisting the Scheduler or DOO with day-to-day care ad hoc projects;

Qualifications/Requirements:

Must be a registered Home Care Aide (HCA)
Must have reliable car and insurance;
Must be an effective team player and have a yarning need to help others;
Must have experience providing care services to clients of ALL ages in their homes.
Exceptional organizational skills and be detailed oriented;
Excellent customer service, telephone and people skills;
Ability to learn quickly in busy office;
Computer skills including, Word and Excel
Ability to effectively motivate large staff and multi-task.
Home Care scheduling experience is a plus.

Job Types: Full-time, Part-time

Pay: $20.00 per hour start

Expected hours: 25 – 40 per week

Benefits:

Flexible schedule
Professional development assistance
Referral program
Employer Match Retirement plan for qualified HCA

Ability to Relocate:

Long Beach, CA: Relocate before starting work (Required)

Work Location: In person

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