GENESIS HEALTHCARE SYSTEM
In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always.
Position Details:
Work Shift:
Day Shift (United States of America)
Scheduled Weekly Hours:
30
Department:
Staff Development
Overview of Position:
JOB SUMMARY
This position is responsible for implementing education programs for Genesis HealthCare System employees. Coordinates the implementation of programs utilizing sound adult learning principles. Is responsible for development and implementation of mandatory education programs in accordance with OSHA, AHA and HFAP. Acts as a liaison to all departments and is available to travel to various units to assist with competencies, train preceptors and assess education needs for the unit/department.
CME Addendum: The Continuing Medical Education (CME) Coordinator provides administrative and operational support to the organization, focusing primarily on CME providership. The CME Coordinator is expected to serve as a resource to our medical staff for CME accreditation, administration, coordination, and implementation of CME programs to ensure compliance with Accreditation Council for Continuing Medical Education (ACCME) criteria. In this role, the CME Coordinator will build a working knowledge of Genesis CME program, its processes, community partners, initiatives, and CME accreditation regulations. Additionally, the CME Coordinator will also employ a consultative approach to establish a strong rapport with activity coordinators, and advise, educate and coach them through the CME approval and maintenance processes.
ESSENTIAL DUTIES
1. Assesses learning needs of various groups within the organization. Researches literature for current practices, plans, implements and evaluates educational offerings
2. Documents continuing education programs by completing the ONA documentation forms.
3. Evaluates program effectiveness using appropriate evaluations tools.
4. Develops curriculum based on written measurable objectives.
5. Assists with new employee classes and competencies.
6. Travels to various units to assess learning needs of new employees, preceptors or established employees. Assists with implementing best practice on the units.
7. Provides outstanding customer service to internal and external customers and maintains a high degree of confidentiality.
8. Assists Senior Education Consultant to identify annual competencies to maintain quality care of patients.
9. Facilitates both large and group sessions and maintains positive outlook regardless of content.
10. Please see addendum for additional CME Educator duties and responsibilities.
CME Addendum (additional duties):
Activity Coordinator/Planner Assistance
• Responsible for supporting the development and execution of educational activities (conferences, workshops, webinars, and other modes virtual learning) including registration, preparing documents, tracking attendance, etc.
• Serves as first point of contact for general providership inquiries
• As needed, meets with planners to discuss the providership process
• Develops good working relationships with medical staff and assigned series coordinators
• Develops training materials as needed
• Updates CME related policies and obtains disclosure forms from all CME committee members
Application Review
• Prints and prepares packets for all incoming applications
• Conducts preliminary review of all incoming applications
• Requests additional information/documents as necessary
• Prepares approvals for review for the CME Committee Chair and members
Pre- & Post Activity Review
• Monitors submission deadlines and follows up with activity presenters as necessary
• Prints and prepares all incoming pre- and post-session documents
• Conducts preliminary review of all incoming pre- and post-session documents
• Requests additional information/documents as necessary
• Forwards approval of pre-session materials to appropriate staff
• Records attendance sheets into Learning Management System (LMS) for attendees completion credit
• Tracks attendance statistics for reporting
Evaluation
• Provides evaluation summary for all activities to the CME Committee.
• Keeps running summary of evaluation data for annual review via CME Scorecard.
Accreditation & Reporting
• Assists in maintaining activity files and evidence to support ACCME accreditation compliance
• Assists in compiling information for annual PARS reporting to ACCME
• Collects and complies data for the preparation of quarterly and annual reporting to the CME Committee and organization
• Prepares ACCME reaccreditation materials
Other Duties
• Supports the Medical Staff by providing coordinating continuing medical education (CMS) activities, completing on-line literature and article searches
• Performs routine clerical duties, such as filing, tabulating, compiling and/or posting records, creating spreadsheets, and photocopying
• Facilitates CME activities including presenter introductions
• Creates and manages master activity calendar and ensures information is posted correctly (iGenesis, newsletter, etc.)
• Updates database and learning management system as directed
• Acts as a representative of the organization in a courteous and professional manner while on-site, over the phone, and via electronic media
• Adjusts to changing priorities and responsibilities as organizational demands grow and evolve
• Performs other duties as assigned
QUALIFICATIONS
1. BSN or Bachelor’s degree in a health-related field and current Ohio RN License.
2. CPR Instructor or acquire within 6 months of assuming position.
3. Excellent interpersonal, decision-making, conflict resolution and investigative skills.
4. Ability to apply adult learning principles to the classroom and other learning experiences.
5. Demonstrated excellence with listening, verbal and written communication skills.
6. Ability to work independently and under pressure in a complex and changing working environment.
7. Excellent computer skills and knowledge of computer software, including programs such as Word, Excel, PowerPoint, etc.
8. Knowledge of audio-visual equipment (laptop, VPU, Overhead) and able to select equipment best suited for class.
CME Addendum (additional qualifications):
• Broad administrative support knowledge
• Exemplary customer service ethic
• Strong communication skills
• Investigate, problem solve and take appropriate intervention
• Excellent organizational and prioritization skills, rigorous attention to detail
• Ability to independently manage multiple projects, adhere to strict deadlines, and adapt quickly to changing priorities
• Dedicated to continuous improvement and quality assurance processes.
• Self-directed, self-motivated team player experienced at effectively participating as part of a team.
• The ability to independently manage multiple, concurrent projects with minimal supervision utilizing strong organizational skills and flexibility, prioritize tasks, and meet deadlines often with short time frames.
• Remains current with educational, medical and technological advances.
• Investigate, assess, and implement technology to improve CME access and medical staff educational experience.
PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1. Living the Genesis Mission, Vision and Values
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
2. Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers)
• Introduces self and role…connects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3. Promotes Patient and Employee Safety
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.)
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Works in an office and or classroom environment.
2. Ability to stand, walk sit, stoop and bend for extended periods of time.
3. Ability to operate a computer for 2-3 hours at a time.
4. Ability to drive to meetings and travel to various floors for speaking engagements and assist with education of employees.
5. Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.
6. Vision abilities required include up close vision, peripheral vision, depth perception and the ability to adjust focus.
7. May be required to periodically rotate shifts and regular days off. All system employees must be willing to work all shifts, extra hours, holidays and emergency shifts as required.
This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.
Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.
