Caregiver Shift Lead

New Perspective • Full-time • West Bend, Wisconsin, United States • 1m ago

Why New Perspective Senior Living? A career with a purpose starts here!

This is an exciting time to join New Perspective. We are a growing company serving over 2,000 seniors today with a goal of reaching 10,000 by 2025. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member’s personal and professional development. At New Perspective you’re not just an employee, you are a valued member of our team.

Position Summary

As the Caregiver Lead, you will work with all caregivers. You will provide training, guidance, and support. Your role will be to enhance the caregiver’s skills, knowledge, abilities, confidence, and job performance to support quality resident care delivery and services. You will lead and champion the customer service experience and the Company’s mission, values, foundational belief, leadership pledge, and commitment to the collaborative team model.

When you join our team, you’ll gain:

Referral Bonus – Earn a bonus each time we hire a new team member referred by you.
Flexible Scheduling – Partner with your manager to create your ideal schedule.
Full-time – What works best for you? We want to make it happen!
Tuition Assistance – We invest in our team members’ development to promote within. Share your career goals with us!
Leadership Support – We will give you the resources, training, and guidance to be successful in your current and future roles. Your success is our success!
Collaborative & Inclusive Work Culture – We value all of our team members’ experiences and backgrounds, and we continue to build dynamic teams. We’re committed to listening to team members’ ideas in order to make some of the best improvements.
Positive Impacts – You’ll make a difference by helping seniors live life on purpose!

Shifts Available

Days, Evenings, Overnights
Weekend on call rotation every 3 to 5 weeks that consist of a Friday, Saturday, Sunday. Includes on call pay.

Job Type

Full-time

Responsibilities

Coach team members on job assignments and provide coaching to for target skills, knowledge, abilities, attitudes, and cultural norms, as well as excellence in customer service and hospitality to residents, families, and visitors
Trains and assists team members to correctly perform caregiver tasks, solve problems independently, and build trusting relationships with residents by guiding, reminding, and cueing them in an encouraging, professional, and non-judgmental manner
Provides team members with real-time training and constructive feedback on performance opportunities
Ensures team members attend, complete, and understand orientation, town hall, Relias and all training requirements
In collaboration with Coordinator reports on team member progress and any development needs
Demonstrate leadership with team members by adherence of, and coaching of, Company policies and procedures while completing their caregiver duties.
Expectation of high performance of caregiver duties and the ability to coach skills, knowledge and abilities to other caregivers.
Work as assigned with the clinical staff in checking completion of resident and shift log records.
Maintain and monitor resident vital signs and weight in accordance with physician orders and/or nursing directives.

Qualifications

Top-performing caregiver experience
Working knowledge of electronic health record and ability to teach caregivers to document in residents’ electronic health record
Aptitude to nurture, coach, and inspire caregivers to develop target skills, knowledge, abilities, attitudes, and support Company cultural norms
Ability to prioritize and teach caregivers to prioritize tasks and work responsibilities.
Ability to foster teamwork among caregivers
Strong communication, coaching, one-on-one training, and interpersonal skills
Ability to give and receive feedback constructively and positively
Must be CBRF Certified.

Team Member Benefits & Perks*

Medical, Dental, & Vision Insurance
401(k) with Company Match!
Paid Time Off and Holidays
Company-Paid Basic Life Insurance
Voluntary Short-Term Disability
Company-Paid Long-Term Disability
Health Reimbursement Account/Health Savings Account
Flexible Spending Accounts
Education assistance - up to $5,000 per calendar year!
Leadership Development & Career Advancement
Real-time Access to Earned Wages
Referral Bonuses
Employee Assistance Program

*Benefits vary by full-time, part-time, and PRN status.

OUR HIRING PROCESS IS QUICK & EASY

Step 1: Application (5-10 minutes) Apply for the position that matches your interest and let us know the best way to contact you.

Step 2: Phone Screening (20 minutes) These quick introductions help us to learn more about your career goals and see if New Perspective is a good fit.

Step 3: In-Person Interview (45 minutes) We want to learn more about you! Share your past work experiences and your future goals. You’ll also get to ask us questions, tour our community, and meet some of the team.

Step 4: Job Offer If the role and community seem like a good fit, we’ll reach out with a job offer. Job offers may even be made at the time of your interview!

New Perspective is an Equal Opportunity Employer.

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