LVN- Prescription Refill Specialist / Full Time (412)

Sharp Community Medical Group • Full-time • Escondido, California, United States • 1m ago

Job Title: Licensed Vocational Nurse (LVN)- Prescription Refill Specialist

Location: San Diego, CA

Department: Clinical Operations

Reports to: Clinical Practice Manager

Position Overview:
We are seeking a skilled and detail-oriented Licensed Vocational Nurse (LVN) to join our team as a Prescription Refill Specialist. The ideal candidate will play a vital role in ensuring timely and accurate processing of prescription refill requests for our patients. This position requires excellent communication, critical thinking, and organizational skills to collaborate with providers, patients, and pharmacies efficiently.

Prescription Refill Processing:
- Review and process prescription refill requests in accordance with provider-approved protocols and state regulations.
- Verify patient information, prescription history, and medication details before processing requests.
- Collaborate with physicians and other healthcare professionals to clarify orders or address discrepancies.
Patient Communication:
- Respond to patient inquiries regarding prescription refills, medication instructions, and pharmacy coordination.
- Provide patient education on medication usage, side effects, and proper administration as needed.
Collaboration and Coordination:
- Work closely with providers to ensure accurate and timely processing of refill requests.
- Communicate with pharmacies to resolve issues related to prescriptions or insurance requirements.
- Document all interactions and updates in the Electronic Health Record (EHR) system.
Compliance and Quality Assurance:
- Ensure compliance with state and federal regulations regarding prescription medications.
- Maintain accurate documentation to meet organizational and regulatory standards.
- Participate in regular audits to ensure accuracy and adherence to protocols.

Qualifications

Licensure:
- Current and active Licensed Vocational Nurse (LVN) license in the state of practice.
Experience:
- Minimum of 1 year of clinical experience in a healthcare setting, preferably in outpatient or primary care.
- Prior experience with prescription refill processes or medication management is highly desirable.
Skills and Competencies:
- Proficiency in using Electronic Health Records (EHR) systems; experience with Nextgen is a plus.
- Strong communication and interpersonal skills to interact effectively with patients, providers, and pharmacies.
- Excellent organizational skills and attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
Knowledge:
- Understanding of medications, their indications, dosages, and potential interactions.
- Familiarity with state and federal regulations related to prescription handling and patient privacy (e.g., HIPAA).

Working Conditions:

Full-time position with standard office hours.

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