Medical Assistant, Ambulatory Infusion Center

Option Care Health • Full-time • Knoxville, TN • 2m ago

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.

As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a thriving workforce that is as diverse as the patients and communities we serve.
Join a company that is taking action to develop a culture that is more inclusive, respectful, engaging and rewarding for all team members. We are committed to hiring, developing, and retaining a diverse workforce.

Job Description Summary:

This job role is an integral part of our ambulatory infusion centers. The medical assistant is an extension to the licensed clinical team members within the center and will function as a vital team member performing clinical and administrative responsibilities.

Job Description:

Job Responsibilities (listed in order of importance and/or time spent)

IV placement for infusions, administer injections, obtain blood specimens by performing venipuncture, maintain specimen integrity, maintain quality results by following practice procedures, room patients, obtain vitals, keep infusion rooms clean and follow compliance, account for medical supply stock, patient education, port access, completion and passing score of annual skills day
Patient follow up including but not limited to: contact patients in follow-up after their treatments to be sure they are not having adverse reactions, answer routine questions from patients and family, assist clinical team
Members (APP’s and RN’s), help take clinically oriented phone calls from patients, report to supervisor the need for any supplies
Uphold the standard of handling PHI while using this information to prepare for the patients visit and to keep a safe and smooth flow within the clinic. Applying the minimum necessary standard of HIPPA.
Maintain a safe, secure and healthy work environment by following standards and procedures and complying with legal regulations
Take and distribute messages, coordinate appointments if needed, help schedule, and other EMR tasks
Contribute to the team by performing and accomplishing related results as needed, retrieve information when needed, keep open communication with supervisor that is clear and effective
Continue advancing job knowledge by participating in any offered in-services, trainings, educational opportunities and maintaining personal and professional networks
Assist with faxing, printing, phone calls to referring providers, upholding continuity of care, copay assistant programs, free medication programs, and appropriate documentation following verbal or written correspondence
Participate in on-the-job training to obtain IV placement, phlebotomy, and port certifications if those have not yet been acquired

Supervisory Responsibilities

Does this position have supervisory responsibilities?

(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

No X

Basic Education and/or Experience Requirements

Certification as a Medical Assistant from a designated medical assistant program OR
2 years of relative working experience as a certified medical assistant, or in a specialty field where job responsibilities or basic qualifications have been utilized.

Basic Qualifications

Must be able to draw blood
Must be able to administer biologic injections
Must be able to start IV’s
Demonstrates competency in patient care standards required for safe delivery of services as evidenced by completion of orientation and appropriate competencies
Basic level computer skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents, access information on-line etc.)
Experience establishing and maintaining relationships with individuals at all levels of the organization

Travel Requirements: (if required)

Yes, the willingness to cross-cover, if needed, at our other surrounding clinics (Tooele, American Fork, Layton, Murray)

Preferred Qualifications & Interests (PQIs)

IV Certified
Phlebotomy certified
Certified Medical Assistant

This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $16.00-$22.26

Benefits:

-401k

-Dental Insurance

-Disability Insurance

-Health Insurance

-Life Insurance

-Paid Time off

-Vision Insurance

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

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