Nurse Manager - Head & Neck Surgery Full time Days

Northwestern Medical Group • Full-time • Chicago, IL, US • 3w ago

Description

The Manager, Nurse reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Manager, Nurse is responsible for managing the clinical staff in the Practice, overseeing various clinical functions that impact patient care, patient flow, and patient satisfaction; and maintaining a solid understanding of all relevant policies, procedures, and regulatory requirements. The Nurse Manager oversees the telephone triage function performed by the clinical staff and provides staff education related to clinical care and quality issues. This position will also have an active role in providing direct patient care.

Responsibilities:

Manage the clinical staff including telephone triage function, providing direction, inspiration and counseling
Oversee various clinical functions that impact patient care, patient flow and patient satisfaction
Oversee office-based procedures
Provide staff education related to clinical care and quality issues to provide excellence in patient care
Maintain solid understanding of all relevant policies, procedures, and regulatory requirements ensuring compliance
Work closely with practice and physician leadership to ensure smooth and efficient operations in the practice in an environment that is both challenging and rewarding
Consistently model the organization's philosophy of customer service

Qualifications

Required:

Bachelor of Science degree in Nursing
Registered Professional Nurse license by State of Illinois
Certified in Basic CPR

Preferred:

Previous supervisory experience
Minimum 3 years of experience in ambulatory care

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

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