Job Summary
Novant Health Endo & Thyroid in Huntersville is seeking a detail-oriented, compassionate, and skilled Certified Medical Assistant (CMA) to join our team. The CMA will play a crucial role in delivering high-quality patient care, performing clinical lab duties, and supporting effective teamwork and communication within the healthcare team. This position requires a commitment to excellence, patient confidentiality, and continuous improvement.
Join Our Team and Make a Difference!
Are you passionate about patient care, eager to grow your skills, and ready to make a real impact? We're looking for a Certified Medical Assistant (CMA) to become a vital part of our healthcare family. If you're someone who values teamwork, inclusivity, and putting patients first, this is the role for you!
What You'll Do:
1. Patient Care:
- Be the first smile patients see as you guide them through their visit.
- Help prepare patients for their exams by taking vital signs and updating charts.
- Assist clinicians with exams, treatments, and procedures, ensuring patients feel cared for every step of the way.
- Administer medications and support patients with clear, compassionate communication.
2. Clinical Laboratory Duties:
- Perform blood draws and lab tests with care and precision, always putting patient safety first.
- Keep patient information secure and confidential, following HIPAA guidelines.
- Ensure lab results are accurately reported and help maintain high-quality standards.
- Educate patients about their health in a way that’s easy to understand and empowering.
3. Human Experience:
- Be a champion for kindness and innovation, sharing ideas to make every patient’s visit special.
- Connect with patients by keeping them informed about wait times and what to expect.
- Use feedback to improve the experience for patients and team members alike.
- Celebrate diversity and foster an environment where everyone feels valued and included.
- Walk patients through their care journey with clear explanations and ensure they leave feeling confident about their next steps.
- Show your passion for our mission of caring for patients, each other, and the community every day.
4. Teamwork and Communication:
- Collaborate with a supportive team that’s as dedicated to excellence as you are.
- Communicate openly and professionally with your colleagues.
- Participate in team meetings and be an active part of improving processes.
- Help create a positive, forward-thinking environment where everyone thrives.
Why You'll Love Working Here:
- A welcoming, inclusive environment where your voice matters.
- Opportunities to grow, learn, and make a difference in the lives of patients.
- The chance to work with a team that truly feels like family.
- A mission-driven culture that prioritises compassion and innovation.
If you’re ready to be part of something special and bring your passion for patient care to a supportive and dynamic team, apply today! Together, we’ll make a difference in our patients’ lives and the community we serve.
**Previous experience strongly preferred**
At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families, and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
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ResponsibilitiesIt is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
- Our team members are part of an environment that fosters team work, team member engagement and community involvement.
- The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
- All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
Qualifications- Education: High School Diploma or GED, required.
- Must be a graduate from an accredited Medical Assistant Program; Medical Assistant curriculum must include pharmacology and medication administration. Certification/registry must be obtained by the last day of the sixth month of hire, and an education agreement signed. Certification/registry accepted: CMA with the American Associate of Medical Assistants (AAMA), CCMA with the National Health Career Association (NHA), RMA with the American Medical Technologists (AMT), American Registry of Medical Assistants (NHCWA), National Center for Competency Testing (NCCT), National Association for Health Professionals (NAHP) American Allied Health (AAH), and RMA with the American Registry of Medical Assistants (ARMA). Alternative Work Experience (for eligibility to take NHA, ARMA, NHCWA, NCCT, NAHP or AMT exams, if not already certified or registered on hire): Applicant shall be employed as a supervised medical assistant for a minimum of one (1) year (NHA or NHCWA) within the last three (3) years, for a minimum of 2 years (NCCT, NAHP), for a minimum of 3 years (ARMA), for a minimum of 5 years (AMT) of the last 7 years (with no more than 2 of those years as an instructor in a post-secondary medical assistant program). Or graduate of an Accredited School of Professional Nursing. Experience must include both clinical (including medication administration) and administrative duties.
- Experience: Previous work in a medical office, preferred.
- Licensure/Certification: Current certification, or ability to obtain within 6 months of hire as CMA, RMA or CCMA; required.
- Additional skills required: Ability to successfully complete generic and department specific skills validation and competency testing.
Job Opening ID 42491
