Purpose of Position
This position provides both clerical support and patient care responsibilities. Clerical support is provided to the nursing departments through coordination of communication, transcription of provider orders, and maintenance of unit supplies. Patient care is provided by assisting the professional nurse in meeting basic activity of daily living (ADL) needs of the patient while maintaining an orderly and safe physical environment.
Specific duties are determined by the work setting or patient population served; however, in all positions, serving patients with challenging and complex conditions requires a concentration of specialized staff able to work in highly coordinated teams. We organize care around each patient’s condition which requires staff at multiple levels and across many departments to exhibit exceptional teamwork qualities including communicating efficiently and effectively and adopting the behaviors required for high functioning integrated teams.
Compensation & Benefits
The hourly wage for this opportunity is $20.00/hour to $28.68/hour, with a median wage of $23.90/hour. Pay is dependent on several factors including relevant work experience, education, certification & licensure, and internal equity. Hourly pay is just one part of the compensation package for employees. Gillette supports career progression and offers a competitive benefits package that includes a retirement savings match, tuition and certification reimbursement, paid time off, and health and wellness benefits.
Core Responsibilities and Duties
- Information – Finds, effectively uses and provides information as needed.
- Awareness of the current plans of care.
- Demonstrates understanding of age and developmentally appropriate and culturally sensitive care.
- Documents accurately and in real time.
- Responds to changing patient priorities.
- Accurate and Efficient Work - Demonstrates accuracy, efficiency, and completeness in products and processes. Performs tasks with appropriate urgency and accuracy while reducing waste through proactive measures.
- Coordinates time and responsibilities as requested to ensure time is used most efficiently while maintaining top priorities.
- Recognizes patient data outside of normal limits and reports to RN in a timely manner.
- Assists with providing developmentally appropriate care in conjunction with current plans of care.
- Completes patient care related duties as delegated by the professional nurse.
- Assists patients to safely complete ADLs as delegated by the nurse.
- Demonstrates safe and appropriate transfer techniques.
- Delivers family centered care.
- Responds to family requests for information and assistance.
- Ensures that patient care areas are maintained in an orderly manner, orders supplies, ensures that adequate supplies of all forms are available, maintains charts and
- competently assists nursing staff as requested.
- Coordination of patient schedules/tests with multiple departments.
- Coordination of inter- and intradepartmental communication.
- Prioritizing tasks to meet patient and unit/department needs.
- Responding to a decentralized nursing care delivery system.
- Accurate transcription of provider orders.
- Competence in Technology Required of the Position.
- Prioritizes tasks based on identification of urgency.
- Demonstrates proficiency in job-related software.
- HUC: Gathering and entering patient information in the appropriate electronic formats.
Qualifications
Required
- High school diploma/GED
- Current CPR certification (BLS for Healthcare Providers by the American Heart Association) is required. If candidate holds valid CPR for Healthcare providers through another acceptable organization (as determined by Gillette), candidate may be able to begin employment but must complete CPR BLS for Healthcare Providers by the American Heart Association within one month of employment.
- Physically able to work hours required and safely transport/transfer patients.
Preferred
- Completion of a Certified Nursing Assistant course or currently a student in an accredited Nursing program
Knowledge, Skills and Abilities
- Demonstrated ability to communicate effectively with a wide range of professional staff, patients and families.
- Strong organizational skills
- Effective stress management skills
- Excellent customer service skills
- Knowledge of medical terminology and its application
Gillette Children’s is committed to recruiting and retaining a diverse team, as we know that the diverse experiences of our employees make Gillette a stronger and better organization. We are committed to creating an equitable and inclusive environment where all patients, families and staff are welcomed and valued. We believe diverse perspectives and identities foster excellence, improve patient care and are essential for Gillette to fulfill its mission. Our team members collaborate to help patients of all backgrounds and abilities reach their full potential.
Gillette Children's is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individual's race, color, creed, sex, religion, national origin, age, disability, marital status, familial status, genetic information, status with regard to public assistance, sexual orientation or gender identity, military status or any other class protected by federal, state or local laws.
Gillette Children’s is a global beacon of care for patients with brain, bone and movement conditions that start in childhood. Our research, treatment and supportive technologies enable every child to lead a full life defined by their dreams, not their diagnoses.
To learn more about working at Gillette Children's, please visit https://www.gillettechildrens.org/careers.
Gillette Children's participates in the U.S. Department of Homeland Security (DHS) E-Verify program which is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. If E-Verify cannot confirm that you are authorized to work, Gillette will give you written instructions and an opportunity to contact DHS or the Social Security Administration (SSA) to resolve the issue before Gillette takes any further action. Please visit https://www.e-verify.gov/ for further details regarding e-verify.
