$10,000 Sign-on Bonus Available for External Candidates
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start
Caring. Connecting. Growing together.
Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path?
Optum’s Pacific West region is redefining health care with a focus on health equity, affordability, quality, and convenience. From California to Oregon and Washington, we are focused on helping more than 2.5 million patients live healthier lives and helping the health system work better for everyone. At Optum Pacific West, we care. We care for our team members, our patients, and our communities. Join our culture of caring and make a positive and lasting impact on health care for millions.
Role Description
Under general responsibility, responsible for the nursing management of complex senior advantage patients being managed in an outpatient setting. Provides direct patient care, consults with physicians and other nurses, sets clinical standards, and is involved with education activities. Acts as liaison between patient/physician and other departments to optimize patient quality outcomes. This role has emphasis on facilitating care coordination for patients at our senior advantage clinic by collaborating with multidisciplinary teams.
Primary Responsibilities
- Assess and evaluate patient care needs, planning, implementing, and using critical thinking to care for acute care patient with complex conditions in the urgent care setting
- Ensuring interventions in the patient’s care plan are implemented efficiently with a patient-centered approach, sound clinical decision making and critical thinking skills
- Assesses patient/family learning needs and coordinates and carries out teaching plan
- Sharing expertise with the multidisciplinary team
Clinical/Departmental Assessment
- Evaluates patient care needs. Suggests solutions to patient care problems & complaints
- Identifies & recommends solutions to departmental problems
- Assists in assessing departmental function and productivity & recommends changes as necessary
- Assesses patient/family learning needs and coordinates and carries out teaching plan
- Assessment and management of venous access devices including complications
- Performs a nursing assessment prior to each procedure performed during visit
- Follows procedures related to the verification of orders and products when administering biologics or other products
Planning & Implementation
- Care Coordination: (Across the continuum of care). Responsible for patient case management. Coordinate’s nursing and patient care activities within the department and with other clinical departments to provide efficient comprehensive & cost-effective patient care. This includes working with reception and scheduling staff to ensure appropriate patient bookings and appointment triage
- Demonstrates ability to carry out skills as outlined in nursing procedures for clinical areas worked including administration of prescribed medications & treatments in accordance with nursing standards and clinic policy. Procedures specifically include but are not limited to:
- Telephone triage/consultation with patients
- High tech. nursing procedures in the ambulatory care setting
- Nurse managed care or program coordination
- Patient/Family education
- Knowledge of all medications and potential side effects given during patient appointment
- Utilizes the principles of teamwork inside and outside of his/her department
- Orient patient and family to all procedures or medication administered during appointment
- Provide psychosocial support to patient and family and refers to other resources within TEC which may include consultation from behavioral health, social services, dietitians, financial counselors, or pastoral care when patient’s situation indicates
Evaluation
- Demonstrates ability to perform self-evaluation, taking responsibility for own professional growth and development
- Participates in departmental quality improvement programs
- Evaluates effectiveness of nursing interventions/actions in relation to expected patient outcomes/goals
Communication
- Utilizes effective communication strategies in inter-personal relationships with patients, families, physicians, and other health care providers
- Demonstrates effective/informative charting & written communication
- Communicates problems and concerns to department supervisor as necessary
Professionalism/Leadership
- Delegates duties according to patient acuity and the ability of the individual staff member
- Accepts care assignments according to educational and skill level
- Demonstrates accountability/responsibility for own actions and decisions
- Maintains professional affiliations and continuing education
Other Duties
- Assists in orientation and education of other clinic staff
- Serves as a clinical resource
- Attends required meetings & participates in clinic committees
- Demonstrates ability to function effectively in emergency situations
- Assists in the development, revision, and/or updating of clinic policy and departmental procedure/standards of care or practice
- Performs additional duties as assigned
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
- Graduation from an accredited school of nursing
- Active Registered Nurse license through the Washington State Department of Health
- Basic Life Support and Advanced Cardiac Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross)
- 2+ years of experience working in ambulatory care outpatient, or Emergency Department in hospital setting
Preferred Qualifications
- Port care, wound care experience
- Experience in working with geriatric populations, chronic conditions
- Case management experience, care coordination
- Specialty field experience such as acute care, oncology, or geriatrics
Washington Residents Only: The hourly range for this role is $28.03 to $54.95 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
